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Director of Operations

Negotiable
Marriott International
Experience
Unlimited
Job Type
Full Time
Location
United Arab Emirates, Dubai
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Job Description

Additional Information:
This hotel is owned and operated by an independent franchisee,
Aleph Hospitality Limited. The franchisee is
a separate company and a separate employer from Marriott International, Inc.
The franchisee solely controls all aspects of the hotel’s employment policies
and practices, including hiring, firing, discipline, staffing, compensation,
benefits, and all other terms and conditions of employment. If you accept
a position at this hotel, you will be employed by a franchisee and not
by Marriott International, Inc.

Job Summary:

style="font-style:normal; font-weight:400"> FORBES TRAINED -The Director
of Operations is responsible for overseeing the day-to-day operations of
the hotel, ensuring exceptional guest experiences, operational efficiency,
and financial performance. The role provides strategic leadership to all
operational departments while maintaining brand standards, driving team
engagement, and maximizing profitability.
  • style="font-style:normal; font-weight:400"> Lead and manage all hotel
    operational departments, including Front Office, Housekeeping, Food &
    Beverage, Recreation, Engineering, and Security.
  • style="font-style:normal; font-weight:400"> Ensure the highest standards
    of guest service and operational excellence are consistently achieved.
  • Drive guest
    satisfaction by monitoring service quality and implementing continuous
    improvement initiatives.
  • Ensure compliance with brand standards, Forbes standards
    and company policies.
  • Develop and implement operational strategies to achieve
    revenue, profitability, and guest satisfaction goals.
  • style="font-style:normal; font-weight:400"> Monitor departmental budgets, costs,
    productivity, and financial performance.
  • style="font-style:normal; font-weight:400"> Analyze operational reports and KPIs
    to identify opportunities for improvement.
  • style="font-style:normal; font-weight:400"> Coach, mentor, and develop
    department heads and operational teams.
  • style="font-style:normal; font-weight:400"> Foster a culture of teamwork,
    accountability, and continuous improvement.
  • style="font-style:normal; font-weight:400"> Conduct regular operational meetings
    and ensure effective communication across departments.
  • style="font-style:normal; font-weight:400"> Work closely with the Sales &
    Marketing, Finance, Human Resources, and Revenue Management teams to achieve
    business objectives.
  • Lead the hotel in delivering memorable guest experiences while
    maintaining operational efficiency.
  • style="font-style:normal; font-weight:400"> Support pre-opening, renovations,
    and special projects when required.
  • style="font-style:normal; font-weight:400"> Handle guest concerns and VIP
    requirements professionally and efficiently.
  • style="font-style:normal; font-weight:400"> Ensure compliance with local
    legislation, health and safety requirements, and company policies.
    • Job
    Qualifications:

    This company
    is an equal opportunity employer.

    frnch1

    Marriott
    Hotels strive to elevate the art of hospitality, innovating at every opportunity
    while keeping the comfort of the oh-so-familiar all around the globe. As a host
    with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality.

    Always.” by delivering thoughtful, heartfelt, forward-thinking service
    that upholds and builds upon this living legacy. With the name that’s synonymous
    with hospitality the world over, we are proud to welcome you to explore a career
    with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands
    with Marriott International. Be where you can do your best work,
    begin     your purpose, belong to an amazing global team,
    and become the best version of you.

    JW Marriott is part
    of Marriott International's luxury portfolio and consists of more than 100
    beautiful properties in gateway cities and distinctive resort locations around
    the world. JW believes our associates come first. Because if you’re happy, our
    guests will be happy.

    JW Marriott associates are confident, innovative, genuine, intuitive, and carry
    on the legacy of the brand’s namesake and company founder, J.Willard Marriott.
    Our hotels offer a work experience unlike any other, where you’ll be part of
    a community and enjoy true camaraderie with a diverse group of co-workers. JW
    creates opportunities for training, development, recognition and most
    importantly, a place where you can pursue your passions in a luxury environment
    with a focus on holistic well-being. Treating guests exceptionally starts
    with the way we take care of our associates. That’s The JW Treatment™.

    In joining JW Marriott, you join a portfolio of brands with Marriott
    International. Be where you can do your best work,​ begin your
    purpose, belong to an amazing global​ team, and become the best
    version of you.

    Marriott International
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    We have an extraordinary portfolio of brands, with over 9,700 hotels and resorts under more than 30 preferred brands in the industry, covering 143 countries and regions, offering a richer selection for you to feel, experience, and explore the world.
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