Director of Operations

Key Responsibilities:

• Ensure consistent
  compliance with brand standards across all departments and daily
  operations.
• Support and supervise front desk, food & beverage, and other
  operational areas as needed.
• Maintain adherence to licensing, permits,
  OSHA, MSDS, and corporate accounting procedures.
• Oversee bar,
  restaurant, and banquet operations, driving quality service and operational
  efficiency.
• Assist in recruiting, training, and onboarding new
  associates while ensuring adequate staffing levels.
• Provide leadership,
  coaching, and counseling to department managers and supervisors to foster
  a motivated and productive team.
• Monitor guest satisfaction metrics
  and develop actionable strategies to continuously enhance the guest
  experience.
• Maintain accurate inventory control and manage supply
  availability to support smooth
  operations.

Qualifications:

• Proven
  experience in hotel operations leadership, preferably in a multi-department
  capacity.
• Strong knowledge of brand standards, hospitality service,
  and regulatory compliance.
• Demonstrated ability to lead, mentor,
  and inspire a diverse team.
• Skilled in problem-solving, guest recovery,
  and staff development.
• Flexible, hands-on leadership approach with
  a strong focus on achieving
  results.

Benefits

We offer competitive wages
and a comprehensive benefits package for full-time associates,
including:

• Medical, dental, and vision insurance
• Life
  insurance and short/long-term disability options
• 401(k) program
  with company match
• Tuition assistance
• Discounted room rates
  at Concord-managed hotels
• Training & development
  opportunities
• Career advancement within our growing
  portfolio

Why Join Concord?

At Concord
Hospitality, we invest deeply in our associates through training and development
at all levels, from interns to executives. Our “Associate First” culture
nurtures personal and professional growth within the workplace and beyond.
We value work-life balance, diversity, and our commitment to delivering
outstanding customer service and quality accommodations in every market
we serve.

Concord Hospitality is built on five Cornerstones:
Quality, Integrity, Community, Profitability, and FUN! Our
associates embody these values and proudly cheer our company motto heard across
North America:

“We Are Concord!”

We are an equal
opportunity employer and strongly support diversity and inclusion through our
mission to be a “Great Place to Work for All.”

Equal
Opportunity Employer

This employer is required to notify all applicants
of their rights pursuant to federal employment laws. For further information,
please review the Know Your Rights
notice from the Department of Labor.