Director of Rooms

Description

Uniquely located in
the heart of Honolulu, guests have the convenience of the city outside
their front door yet are surrounded by the beauty of the island through stunning
ocean views. At Renaissance Honolulu, we invite you to embrace adventure
and embark on a journey beyond the ordinary.

At Crescent Hotels &
Resorts, we are a team of hospitality professionals deeply connected
to, and proud of, the exceptional experiences we provide for our guests. More
than that, we know our associates are the shining stars of what we do!

We
understand what it takes to be part of something great. We encourage you
to bring your true self to work every day, we celebrate you, and we cheer you
on as you shine bright in your career journey. Whether it’s our health &
wellness programs, best-in-class learning and development, or our travel
discounts that “feed your inner explorer,” we work hard to create and deliver
on what you need.

Join us where You Belong. We Care. Shine
Bright.

What We Offer

• Competitive
  salary range: $100,000.00 - $110,000.00
• Exceptional
  benefit plan for eligible associates and their
  families
• 401(k) matching program for eligible
  associates
• Hotel discounts at Crescent-managed properties across North
  America

What You’ll Be Doing

The Director
of Rooms is responsible for leading the daily operations of the Rooms Division,
including Front Office, Housekeeping, Guest Services, Concierge, and Telephone
Services. This role ensures exceptional guest satisfaction by maintaining high
service and quality standards, leading service recovery efforts, and resolving
guest concerns promptly and professionally. The Director of Rooms oversees
staffing, training, performance management, scheduling, and departmental budgets
while monitoring occupancy, labor costs, and inventory to maximize operational
efficiency.

Working closely with the General Manager, this position helps develop
and implement operational policies, monitors financial performance, and drives
continuous improvement to achieve guest satisfaction,
employee

What Is Required

• Bachelor's degree
  in hospitality, Business, or related field (preferred)
• 5–10 years
  of hotel operations experience, including management
• Strong leadership,
  communication, and customer service skills
• Knowledge of front office,
  housekeeping, and guest services
• Experience with hotel Property
  Management Systems (PMS) and budgeting
• Ability to manage teams, resolve
  issues, and ensure high guest satisfaction.

Join
Us

If you take pride in creating pristine spaces, leading
with heart, and inspiring teams to deliver exceptional guest experiences, your
next adventure awaits at the Renaissance Honolulu Hotel & Spa
with Crescent Hotels & Resorts.

Apply today
and start your journey where You Belong. We Care. Shine
Bright.

Equal Opportunity Employer/Protected Veterans/Individuals
with Disabilities

This employer is required to notify all applicants
of their rights pursuant to federal employment laws. For further information,
please review the Know Your Rights
notice from the Department of Labor.

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on this page are outside of Marriott International, Inc. and its subsidiaries
(“Marriott”). These businesses are separate companies and separate employers
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