Director of Rooms

Negotiable

Marriott International

Experience

3-5 years

Job Type

Full Time

Location

Myanmar, Mon

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Job Description

Additional Information:
This hotel is owned and operated by an independent franchisee,
Columbia Hospitality. The franchisee is a separate
company and a separate employer from Marriott International, Inc. The franchisee
solely controls all aspects of the hotel’s employment policies and practices,
including hiring, firing, discipline, staffing, compensation, benefits, and all
other terms and conditions of employment. If you accept a position at
this hotel, you will be employed by a franchisee and not by Marriott
International, Inc.

What Success Looks Like:

Your Impact

Participate in
the preparation of the annual department operating budget and financial plans.
Monitor budget and control expenses with a focus on labor costs and guest
consumed items.
In partnership with other department heads, identify
additional sales opportunities to enhance revenue. Drive promotions
and participate in revenue management.
style="font-style:normal; font-weight:400"> Ensure all credit and financial
transactions are handled in a secure manner.

style="font-style:normal; font-weight:400"> Direct day-to-day staffing
requirements, plan and assign work and establish performance and development
goals for team members.

Provide mentoring, coaching and regular feedback to help manage conflict
and improve team member performance.

style="font-style:normal; font-weight:400"> Educate and train all team members
in compliance with governmental regulations. Ensure staff is properly trained
on quality, service, and safety standards and has the tools and equipment
to carry out job duties.

Promote teamwork and quality service through daily
communication and coordination with other departments.

style="font-style:normal; font-weight:400"> Recommend and/or initiate salary,
disciplinary or other staffing/human resources-related actions in accordance
with company rules and policies.

Ensure all guest rooms and common areas are cleaned, vacuumed
and properly prepared according to anticipated business volume and hotel/brand
standards. Notify engineering immediately of any maintenance and repair needs.

Establish
and achieve quality and guest satisfaction goals. Respond in a courteous
and prompt manner to all guest questions, complaints and/or requests to ensure
a high level of guest satisfaction.

style="font-style:normal; font-weight:400"> Analyze guest insights to identify
and meet customer expectations and build on guest loyalty.

style="font-style:normal; font-weight:400"> Manage on-site security program
and manage inventory and equipment to ensure needed items are replenished in
a timely and efficient manner while minimizing waste.

style="font-style:normal; font-weight:400"> Organize and promote health
and safety training for the departments in your oversight and ensure team
members are working safely.

Manages all aspects of the Revenue Generation.

Uses strategic techniques
to design, build, and promote packages, specials/offerings to increase occupancy
and revenue across our portfolio of properties.

style="font-style:normal; font-weight:400"> Collaborative efforts with the Sales
and Marketing Team.

Maintains confidentiality of all guest information
and pertinent hotel data.

Keeps accurate and complete records of reservations, messages
and other required information.

Adjusts rate specials and discrepancies.

style="font-style:normal; font-weight:400"> Perform other duties as assigned.