Director of Special Events and Entertainment

JOB SUMMARY

Recommends, coordinates, contracts and produces all entertainment, events
and exhibits for resort property. Creates and communicates the vision for
the department and oversees all operational, financial, promotional
and communications aspects of all events and exhibits. Manages the daily
activities and performance of the Special Events and Entertainment Staff.
Supervises ongoing and daily performance of consultants, vendor, suppliers
and contractors to achieve project schedule, budget, and quality goals for
the organization. Produces financial information including Performa's, ROI
information for new and existing events.

Monitors and analyzes project cost reports and prepares forecast as needed.

CANDIDATE PROFILE

Education
and Experience

• 4-year Bachelor's degree in Business
Administration, Hospitality, or a related professional area; 4 years' experience
in the event management, food and beverage, sales and marketing, or related
professional area.

OR

• 2-year graduate degree from an accredited
university in Hotel and Restaurant Management, Hospitality, Business
Administration, or related major; 2 years' experience in the event management,
food and beverage, sales and marketing, or related professional area.

CORE WORK ACTIVITIES

Managing
Meetings and Special Events Operations and Budgets

• Supervises
the research, development and production of all events, exhibits
and entertainment for the property.

• Drives room night production
and incremental revenues.

• Monitors all operational aspects of projects
including set-up, daily schedules, and event management.

• Manages
ongoing and daily performance of consultants, vendor, suppliers and contractors
to achieve project schedule, budget, and quality goals for the organization.

• Prepares business plans for promotions, events and projects and present
to property leadership.

• Works with vendors and clients
to determine/negotiate contractual agreements, design, fabrication,
installation/dismantling, daily operations, staffing, and reporting of revenues
for all events.

• Regulates adherence to all established operational
service standards and company policies.

• Researches and analyzes new
products, pricing and services of competition.

• Works with direct
reports to review scheduled events and troubleshoot potential
challenges/conflicts.

• Leads the execution of brand service initiatives
in event management areas.

• Develops an event management strategy
that is aligned with the company's business strategy and leads its
execution.

Leading Special Events and Entertainment
Teams

• Manages the daily activities and performance of
the Special Events and Entertainment Staff.

• Provides proper staffing
levels for all events.

• Serves as liaison with all departmental leaders
to coordinate event details, to ensure a high quality customer experience.

• Holds event management team accountable for desired service behaviors
related to product and service delivery.

• Communicates a clear
and consistent message regarding departmental goals to produce desired
results.

• Assists in execution of departmental goals in game plans.

• Supervises brand and regional business initiatives to be implemented
and communicates follow-up actions to team as necessary.

Managing Profitability

• Produces financial
information including Performa's, Return on Investment (ROI) information for new
and existing events.

• Monitors and analyzes project cost reports
and prepares forecast as needed.

• Encourages calculated risk-taking
to generate incremental revenue and deliver excellent guest service.

•
Develops working relationships with outside vendors and establishes prices
and service agreements to enhance the event experience and to increase
additional revenue opportunities for the property.

• Creates and achieves
the Special Events and Entertainments' annual operating budget.

• Focuses
on building the property's top line revenue by supporting the execution of
the annual Special Events and Entertainment Marketing Plan and providing
leadership to the teams on post-contractual upselling efforts.

• Works
with all areas in the Special Events and Entertainment division to establish
content and pricing.

Managing and Conducting Human
Resources Activities

• Interviews, selects and trains
employees.

• Appraises employee's productivity and efficiency for
the purpose of recommending promotions or other changes in status.

•
Provides for the safety and security of the employees or the property.

•
Monitors employee attendance and records absences/tardiness.

• Helps
direct supervisors to achieve their own development goals.

• Conducts
annual performance appraisal with direct reports according to Standard Operating
Procedures.

JW Marriott is part
of Marriott International's luxury portfolio and consists of more than 100
beautiful properties in gateway cities and distinctive resort locations around
the world. JW believes our associates come first. Because if you’re happy, our
guests will be happy.

JW Marriott associates are confident, innovative, genuine, intuitive, and carry
on the legacy of the brand’s namesake and company founder, J.Willard Marriott.
Our hotels offer a work experience unlike any other, where you’ll be part of
a community and enjoy true camaraderie with a diverse group of co-workers. JW
creates opportunities for training, development, recognition and most
importantly, a place where you can pursue your passions in a luxury environment
with a focus on holistic well-being. Treating guests exceptionally starts
with the way we take care of our associates. That’s The JW Treatment™.

In joining JW Marriott, you join a portfolio of brands with Marriott
International. Be where you can do your best work,​ begin your
purpose, belong to an amazing global​ team, and become the best
version of you.