Director of Travel Industry Sales

W Edinburgh is hiring a Director
Travel Industry Sales. With W Edinburgh winning the coveted “Scottish Hotel
of the Year 2025” award and entering the Forbes Travel Guide with a prestigious
“Recommended” rating for 2026, now is the perfect time to join the team and take
your career to the next level. We invite you to play an integral part
in bringing to life this unique brand in Edinburgh.

Explore an exciting new career path at W Hotels where your natural
talent is celebrated. W Hotel’s work culture is uniquely designed to spark your
imagination and curiosity while bringing the W experience to life
for guests.

ABOUT THE ROLE

Reporting to the Director of Sales, the Director of Travel Industry
Sales at W Edinburgh is an integral member of the sales team,
responsible for driving consortia, leisure and wholesale business from different
markets.

Joining the team means you will be instrumental to the success
of the hotel. We are looking for someone who is driven, detail-oriented
and enjoys building long-lasting relationships with clients.

As Director
of Travel Industry Sales, key aspects of your role will include:

• Work with the Director of Sales to ensure understanding of sales strategy
  and effective implementation of this strategy for your responsible segments


• Travel to key feeder markets on business trips to build and strengthen
  relationships with existing and new customers to create leads for future
  bookings.
  
  Activities include sales calls, entertainment, FAM trips, trade shows, etc.


• Analyze market information by using sales systems and implement strategy
  to achieve the property’s financial room and catering goals/targets


• Works collaboratively with GSOs, Convention Bureau, 3rd party intermediaries
  and other hotel counterparts to drive revenue, ensure customer satisfaction
  and increase market share.
• Participate in various industry sales calls,
  tradeshows, roadshows, throughout the year both domestically
  and internationally, in assigned market sources to educate and generate
  awareness
• Develop networking opportunities through active participation
  in various community and professional associations and industry
• Conduct
  site inspections with clients as well as coordinating FAM tours to ensure
  they are conducted in a methodical fashion adhering to the core standard.


• Develop account strategies to capture new consortia key accounts


• Meets and exceeds individual revenue goals/targets. Effectively manage
  customers budgets to maximize revenue and meet customer needs and identify
  opportunities to up-sell products and services throughout the sales process.
  
• Develop and manage relationships with key stakeholders, both internal
  and external through sales calls individually or with members of sales team
  to acquire new business and/or close on business
• Work collaboratively
  with off-property sales channels to ensure the property needs are being achieved
  and the sales efforts are complementary, not duplicative
• Execute
  and support the operational aspects of business booked (e.g., generating
  proposals, writing contracts, customer correspondence, etc.)
• Respond
  promptly to incoming inquiries within their market segment and follow up
  to ensure utmost guest satisfaction.
• Develop teamwork throughout your
  team and with other departments.
• Play a significant role in training
  and mentoring junior members of the team
• Understand the overall market
  - competitors’ strengths and weaknesses, economic trends, supply, and demand
  etc. and knows how to compete against them.
• Be a W brand ambassador,
  ensuring the brand’s voice is present in your interactions with guests
  and talent

Our ideal Director of Travel Industry
Sales is someone who has:

• The ability to build
  and maintain positive relationships with key stakeholders.
• Strong
  organization and multi-tasking skills.
• Adaptability, with the ability
  to maintain performance under pressure or whilst experiencing changes
  or challenges in the workplace.
• Sophisticated communication
  skills.
• A supportive team mindset, working well with others to achieve
  team goals.
• Previous experience working in the luxury hotel
  sector.
• Previous experience working with consortia, leisure, retail
  and other markets.
• A positive mindset.
• A genuine passion
  for their role.

In return
for your hard work, we give you:

• World class training
  and development, including leadership development.
• Unlimited career
  opportunities (internationally and locally).
• Quarterly bonus plan.


• Enhanced holiday entitlement – starting at 31 days (including bank holidays)
  and increasing with length of service.
• Company pension scheme.


• Private medical insurance.
• Wellness and mental health
  programmes.
• Discounted accommodation, food and beverage in over 9,000
  hotels all over the world!
• Discounts for your friends and family.

ABOUT THE PROPERTY

W Edinburgh brings
bold architecture and a vibrant lifestyle offering to the Scottish capital.
Behind a façade featuring a winding steel ribbon – reflecting the city’s
festival spirit – this 12-storey structure is the centerpiece of Edinburgh’s St
James Quarter, incorporating retail, leisure and entertainment facilities along
with residential apartments.

This W hotel redefines the city’s
hospitality landscape.

Accordingly, it fuses the brand’s signature amenities with modern design and W
Happenings, highlighting what’s new in design, fashion, music and culture.

The new W hotel accommodates guests across 244 stylish guestrooms, including
45 suites. While staying here, guests benefit from the brand’s signature
Whatever / Whenever service philosophy.

A real highlight of this property
is its rooftop bar and outdoor terrace, pairing exciting cocktails and cuisine
with 360-degree views over the historic city. Among the other noteworthy
amenities are the W Lounge, a restaurant collaboration with SUSHISAMBA, a FIT
workout facility and an AWAY spa, with special functions hosted in 2,450 sq ft
of modern event space.

If this sounds like the perfect role
for you, then apply to join the Sales team as Director of Travel Industry Sales
today!