JOB
SUMMARY
The global distribution landscape in
the lodging industry continues to expand and become more complex, and Marriott
International recognizes the development and execution of an enhanced future
intermediary partner relationship strategy as a key strategic focus.
The Distribution team led by the Vice President Channel Distribution oversees
Marriott’s approach to channel strategy partnership, account management
and commercial relationships as it relates to Online Travel Agents (OTA),
Wholesalers, Global Distribution Systems (GDS), Travel Management Companies
(TMC), Small and Medium Businesses (SMB), Restaurants and Bars (R&B)
Intermediaries, and other emerging distribution channels. As part of Marriott’s
Distribution team, the Director Distribution APEC reports to the Senior Director
Distribution APEC and Vice President Food and Beverage APEC.
The Director Distribution APEC is accountable for assigned
initiatives to support Marriott’s Global Distribution Strategy in APEC
with focus on a) managing the day-to-day relationship with assigned OTA,
Wholesale and R&B account portfolio by building/maintaining strong trusted
relationships with account partners and internal Marriott partners that
are accountable for delivering against mutually defined account goals and KPIs,
b) transforming and modernizing traditional and offline B2B Wholesale
and R&B relationships to create efficiencies and improve content controls
by taking advantage of new tools and technology, c) supporting business
development for new Channel Partners, d) supporting Marriott’s global channel
distribution strategy and developing region specific recommendations, and e)
providing distribution strategy guidance and education to continent
stakeholders.
This position will be located at the Marriott
Corporate Office in Singapore.
CANDIDATE PROFILE
Education and Experience
- 8+ years’ experience in the hospitality
industry, demonstrating progressive career growth and proven exceptional
performance AND - 8+ years’ experience in similar positions
with focus on strategic account management, business development, sales &
marketing and/or revenue management. - 4-year degree from
an accredited university in Business Administration, Hospitality Management,
or related major - Experience in managing and defining
transformational strategies for business units.
- Demonstrated ability to deliver results under difficult conditions,
particularly when faced with complexity and ambiguity.
- Passion for sales excellence and business development
- Strong account management, negotiating and influencing skills.
- Ability to manage complex account relationships,
develop/execute focused account plans, and manage large scale account
implementation projects in cooperation with subject matter experts in HQ
and Continents. - Ability to work well within all levels
of the organization, especially internal and external senior management.
CORE WORK ACTIVITIES
- Builds and maintains strong trusted
relationship with assigned account portfolio. - Develops
detailed account plans, establishes KPIs and measures success against
those KPIs. - Develops and executes a centralized
commercial and contracts strategy with defined accounts, including prioritizing
accounts to be technology enabled, and establish bi-lateral technology
investment and commitments. - Works closely with continent
leadership teams to drive compliance of channel distribution contracts
and distribution control. - Supports Senior Director
Distribution APEC and VP Food and Beverage APEC in identifying and establishing
new innovative commercial relationships with channel distribution partners
to further Marriott’s competitive position in APEC.
- Functions as a strategic senior technical expert within
the department. - Demonstrates advanced knowledge
of job-relevant issues, products, systems, and processes.
- Analyzes information and evaluates results to choose the best solution
and solve problems. - Thinks creatively and practically
to develop, execute, and implement new project plans.
- Generates and provides accurate and timely results in the form
of reports, presentations, etc. - Keeps up-to-date
technically and applies new knowledge to job. - Performs
other reasonable duties as required for this position.
Marriott International is the world’s largest
hotel company, with more brands, more hotels and more opportunities
for associates to grow and succeed. Be where you can do your best work,
begin your purpose, belong to an amazing global team,
and become the best version of you.