Director, Distribution- Connectivity Operations
Negotiable
Location
Liberia, Maryland
Job Description
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The global distribution landscape in
the lodging industry continues to expand and become more complex.
The Distribution Strategy team is charged with identifying, developing,
and executing the means to drive customers to Marriott’s lowest cost and direct
channels, while optimizing the relationships with third party channels like
Online Travel Agencies (OTAs), Metasearch, wholesalers, and travel agencies.
Marriott recognizes that our portfolio’s performance in external intermediary
channels is a key area of focus.
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As a member of the Distribution Strategy
team, the Director, Global Connectivity Operations and Development is a role
that will help shape and execute the current and future state global vision
for connectivity infrastructure, capabilities, and processes. The associate
will assist in executing evolving distribution strategies in the complex B2B
and B2C intermediary segments including the oversight of technology partners
and respective interfaces to/from Marriott and Amadeus systems. This role
will also oversee the technology implementation for partners including, but
not limited to, Travel Management Companies (TMC’s), Group, OTA’s, Metasearch,
and Wholesale.
They will execute distribution solutions for these partners while working
with respective stakeholders and Connectivity partners on a plan to scale across
each continent: US/CAN, EMEA, CALA, and APAC.
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The associate will also play a pivotal role
in working with stakeholders to operationalize and stabilize distribution
strategies throughout the transformation project over the next several years.
To accomplish this, the associate will work across multiple internal
and external business and technology teams identifying critical business needs
and objectives and transform them into actionable solutions and initiatives
that support the overall Distribution and Marriott transformation strategy.
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CANDIDATE PROFILE
- 4-year bachelor’s degree in Business Administration, Marketing, Hotel
and Restaurant Management, or related major
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- 8+ years of experience in sales
and marketing or a related professional area.
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- Experience managing a team
of professionals
- Demonstrated experience working with third-party distribution channels
and Marriott systems
- Demonstrated experience building and sustaining a cohesive team focused
on the team‘s mission and its importance to the organization
- Previous experience identifying
and understanding issues, problems, and opportunities, as well as obtaining
and comparing information from different sources to draw conclusions
and determine a course of action
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- Proven ability to work within all
levels of the organization.
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- Experience managing transformational
strategies for business units
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- Demonstrated ability to deliver results
under challenging conditions, particularly when faced with complexity
and ambiguity
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style="margin:0px;padding:0px"> CORE WORK ACTIVITIES
- Serves as Connectivity
Subject Matter Expert (SME) for 3rd party distributors
- Aggregates distribution
insights across Continent teams and transforms into actionable business and
IT requirements to support strategic distribution initiatives
- Manages IT roadmap to implement
new partner interfaces to support Global and Continent Distribution Strategy
- Manages project
plans to pull through core capabilities and enhancements to existing partner
interfaces
- Oversees Marriott Growth Platform project and implementation for
the Distribution organization
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to activate new programs and maintain high standards of operational service
levels
- Works
with Senior Director Channel Operations & Support to monitor property
and partner feedback, manage escalation resolution process, and recommend short-
and long-term mitigation solutions
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a plan to educate key stakeholders to better understand how distribution
strategies are managed and executed
At
Marriott International, we are dedicated to being an equal opportunity employer,
welcoming all and providing access to opportunity. We actively foster
an environment where the unique backgrounds of our associates are valued
and celebrated. Our greatest strength lies in the rich blend of culture, talent,
and experiences of our associates. We are committed to non-discrimination on any
protected basis, including disability, veteran status, or other basis protected
by applicable law.
All positions offer a 401(k) plan, stock
purchase plan, discounts at Marriott properties, commuter benefits, employee
assistance plan, and childcare discounts.
Benefits are subject to terms and conditions, which may include rules regarding
eligibility, enrollment, waiting period, contribution, benefit limits, election
changes, benefit exclusions, and others. Click
href="https://life.marriott.com/wp-content/uploads/2025/09/benefitsoverviewp_2025edits_8.19.25.pdf"
rel="nofollow" target="_blank">here to learn more.
Full-time positions also offer coverage for medical, dental,
vision, health care flexible spending account, dependent care flexible spending
account, life insurance, disability insurance, accident insurance, adoption
expense reimbursements, paid parental leave and educational assistance.
Washington Applicants Only: Employees
will accrue paid sick leave, 0.077 PTO balance for every hour worked and
be eligible to receive a minimum of 9 holidays annually.
Marriott HQ is committed to a hybrid work environment
that enables associates to Be connected. Headquarters-based positions
are considered hybrid, for candidates within a commuting distance to Bethesda,
MD; candidates outside of commuting distance to Bethesda, MD will be considered
for Remote positions.
Marriott International is the world’s largest
hotel company, with more brands, more hotels and more opportunities
for associates to grow and succeed. Be where you can do your best work,
begin your purpose, belong to an amazing global team,
and become the best version of you.
We have an extraordinary portfolio of brands, with over 9,700 hotels and resorts under more than 30 preferred brands in the industry, covering 143 countries and regions, offering a richer selection for you to feel, experience, and explore the world.
