JOB SUMMARY
The
Director of Food & Beverage Business Development drives strategic growth
by leading third-party R&B partnerships, executing F&B repurchase
program and establishing centralized cloud kitchen supply chains to maximize
increase revenue and operational efficiency in Greater China. The role is also
to focus on strategies to grow F&B revenues to enable the department
to utilize the funds to add resources, based in mainland China either Shanghai,
Guangzhou, or Beijing office.
style="margin-left:0.25in">CANDIDATE PROFILE
Education
& Experience
- At least 2 years’ degree from
an accredited university, in Hospitality Management, Business Administration,
or related major is preferred. - 10 years’ experience in the food
and beverage and generally in hotel operations in all levels of the operation
and preferably a deep knowledge and understanding of global food & beverage
concepts. - Ideally the person will have experience in running their own
business, though not essential.
Skills and Knowledge
- Demonstrated ability to work in a large international food
and beverage and hotel environment - Strong presentation and public
speaking skills, exceptional project management and organizational ability
with effective influencing and negotiation skills - Computer skills
(Microsoft excel, power point, lotus notes, word processing, internet research,
software. Solid knowledge of financial tools (e.g. P&L, ROA, etc.)
- Negotiating and deal-structuring skills
- The ability to influence
and interface with senior management, primarily owners and owner reps.
- Demonstrated understanding and use of market research and market trend
information. - Executes the organization’s mission, goals and objectives
and demonstrates through ongoing and direct motivation, communication, group
dynamics and leadership. - Ability to travel 20%- 35% of available time.
- Absolute discretion and confidentiality regarding sensitive
information. - Ability to prepare and review legal
agreements.
CORE WORK
ACTIVITIES
Manage F&B Direct Digital Partners
and Repurchase Program:
- Oversee and enhance F&B Direct
Digital Partners (e.g., third-party operator for WeChat) and national &
regional repurchase programs such as Club Marriott, through respective partners
and vendors - Drive property-level adoption, engagement, and repurchase
rates to maximize customer loyalty. - Develop scalable processes
for off-folio loyalty initiatives to increase program efficiency.
- Establish standardized operating procedures (SOPs) for contracts, financial
workflows, and performance reviews. - Maintain and communicate program
policies, terms & conditions to stakeholders. - Resolve customer
conflicts and operational issues in collaboration with subject matter experts
and regional teams. - Manage legal agreements and finance processes
to ensure program compliance. - Act as a liaison between customers,
hotels, owners and continent policy teams to ensure seamless communication.
- Collaborate with regional operations team to implement remediation
and enhancement efforts for program success.
Manage
Third-party R&B Brand and Operator Partnerships
- Research, identify, and prioritize potential operator partners
and third-party brands for strategic collaborations based on suitability,
business impact, and latest market trends. - Develop compelling, targeted
pitch documents for hotel properties and owners to attract prioritized
partnerships. - Negotiate partnership terms and prepare Letters of Intent
(LOIs) for formal agreements. - Collaborate with legal to finalize
Lease/License Agreements and manage partnerships effectively. - Ensure
timely delivery of concepts/plans from vendors, operators, suppliers, designers,
and consultants for prioritized initiatives. - Maintain regional
project/deal trackers and signed agreements for accurate documentation.
- Curate the Marriott Brand Book (MBB) on the MGS platform with prioritized
and vetted third-party brand profiles. - Develop and update MGS resources
(e.g., third-party process guides, brand directory, hotel presentation decks)
to reflect prioritized partners and strategies. - Align with Design &
Development, Operations, and Technical Services for seamless execution
of prioritized projects. - Support F&B Expanded Services
by developing SOPs, preparing agreements, and managing project billing
efficiently.
Support on Cloud Kitchen Supply Chain
Establishment (Central Kitchen)
- Collaborate with the GC
Director of Culinary to develop and implement a centralized supply chain
strategy for cloud kitchens, pulling through pilots and scaling successful
models. - Optimize costs through go-local procurement of ingredients,
equipment, and consumables. - Create standardized product portfolios,
recipes, and implementation manuals for individual hotels within the central
commissary, specifically codifying operational procedures for each major
concept. - Establish a qualified supplier database and identify
a high-performance vendor list. - Develop and negotiate commercial
terms, service agreements, and compliance standards with approved suppliers
to support scaled implementation. - Ensure vendor compliance and product
integrity across the supply chain in collaboration with Food Safety &
Quality teams to enable successful concept rollout. - Implement digital
supply chain tools for efficient inventory management and logistics coordination
during pilot phases and scaled operations.
Managing
Projects and Priorities
- Develops specific goals and plans
to prioritize, organize, and accomplish work for self and direct reports.
- Provides direction and assistance to other teams regarding projects.
Determines priorities, schedules, plans and necessary resources to ensure
completion of any projects on schedule. - Analyzes information
and evaluates results to choose the best solution and solve problems.
- Thinks creatively and practically to develop, execute and implement new
plans or programs.
Generates and provides accurate and timely results in the form of reports,
presentations, etc. - Plans, develops, implements, and evaluates
the quality of the teams’ operations. - Provides recommendations
to improve the effectiveness of processes or programs. - Understands
and meets the needs of key stakeholders. - Supports achievement
of performance goals, budget goals, team goals, etc.
Leading Vision and Performance Management
- Champions innovation vision for product and service delivery.
- Communicates a clear and consistent message regarding goals to produce
desired results. - Makes and executes the necessary decisions to keep
team moving forward toward achievement of goals. - Provides targeted
and timely communication of results, achievements and challenges to peers
and leaders.
万豪国际集团是全球大型酒店企业,旗下拥有众多品牌和酒店,为员工提供丰富纷呈的发展和成功机会。从这里扬帆起航,发挥个人价值,追求人生目标,融入卓越国际团队,展现真我风采。