Door Attendant
Negotiable
Experience
Unlimited
Job Type
Full Time
Location
United States, Chicago
POSITION SUMMARY
Greet and escort guests to rooms. Open doors and assist guests/visitors
entering and leaving property. Inform guests of property amenities, services,
and hours of operation, and local areas of interest and activities. Identify
and explain room features to guests (e.g., use of room key, mini-bar, ice
and vending areas, in-room safe, valet laundry services). Transport guest
luggage to and from guest rooms and/or designated bell area.
Assist with luggage storage and retrieval. Assist guests/visitors in and out
of vehicles, including assisting guests with loading/unloading luggage. Supply
guests with directions. Arrange transportation (e.g., taxicab, shuttle bus,
limousine/sedan service) for guests/visitors, and record advance transportation
request as needed. Communicate parking procedures to guests/visitors.
Follow all company policies and procedures, and report accidents,
injuries, and unsafe work conditions to manager.
Maintain awareness of undesirable persons on property premises. Ensure uniform
and personal appearance are clean and professional and maintain confidentiality
of proprietary information. Welcome and acknowledge all guests, anticipate
and address guests’ service needs, assist individuals with disabilities,
and thank guests with genuine appreciation. Speak with others using clear
and professional language, and answer telephones using appropriate etiquette.
Develop and maintain positive working relationships with others.
Comply with quality assurance expectations and standards. Read and visually
verify information in a variety of formats (e.g., small print). Move at a speed
required to respond to work situations (e.g., run, walk, jog). Stand, sit,
or walk for an extended period of time or for an entire work shift. Move, lift,
carry, push, pull, and place objects weighing less than or equal to 50 pounds
without assistance and objects weighing in excess of 75 pounds with assistance.
Move over sloping, uneven, or slippery surfaces as well as up and down stairs
and/or service ramps. Reach overhead and below the knees, including bending,
twisting, pulling, and stooping. Perform other reasonable job duties
as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work
Experience: No related work experience.
Supervisory Experience:
No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated
to being an equal opportunity employer, welcoming all and providing access
to opportunity. We actively foster an environment where the unique backgrounds
of our associates are valued and celebrated. Our greatest strength lies in
the rich blend of culture, talent, and experiences of our associates.
We are committed to non-discrimination on any protected basis, including
disability, veteran status, or other basis protected by applicable
law.
This position offers health care benefits, retirement
benefits, earned paid time off (including sick leave where applicable), life
insurance, disability coverage, and other life and work wellness benefits.
Benefits may be subject to generally applicable eligibility waiting period,
contribution, and other requirements and conditions.
At Westin, we
are committed to empowering guests to regain control and enhance their
well-being when they need it most while traveling, ensuring they can be the best
version of themselves. To achieve the brand mission of becoming the preeminent
wellness brand in hospitality, we need passionate and engaged associates
to bring the brand’s unique programming to life. We want our associates
to embrace their own well-being practices both on and off property. You are
the ideal Westin candidate if you are passionate; you are active and take pride
in how you maintain your well-being; you are optimistic; you are adventurous.
Be where you can do your best work, begin your purpose,
belong to an amazing globalteam, and become the best version
of you.
