Door Attendant
Negotiable
Experience
Unlimited
Job Type
Full Time
Location
United States, Honolulu
POSITION SUMMARY
Greet and escort guests to rooms. Open doors and assist guests/visitors
entering and leaving property. Inform guests of property amenities, services,
and hours of operation, and local areas of interest and activities. Identify
and explain room features to guests (e.g., use of room key, mini-bar, ice
and vending areas, in-room safe, valet laundry services). Transport guest
luggage to and from guest rooms and/or designated bell area.
Assist with luggage storage and retrieval. Assist guests/visitors in and out
of vehicles, including assisting guests with loading/unloading luggage. Supply
guests with directions. Arrange transportation (e.g., taxicab, shuttle bus,
limousine/sedan service) for guests/visitors, and record advance transportation
request as needed. Communicate parking procedures to guests/visitors.
Follow all company policies and procedures, and report accidents,
injuries, and unsafe work conditions to manager.
Maintain awareness of undesirable persons on property premises. Ensure uniform
and personal appearance are clean and professional and maintain confidentiality
of proprietary information. Welcome and acknowledge all guests, anticipate
and address guests’ service needs, assist individuals with disabilities,
and thank guests with genuine appreciation. Speak with others using clear
and professional language, and answer telephones using appropriate etiquette.
Develop and maintain positive working relationships with others.
Comply with quality assurance expectations and standards. Read and visually
verify information in a variety of formats (e.g., small print). Move at a speed
required to respond to work situations (e.g., run, walk, jog). Stand, sit,
or walk for an extended period of time or for an entire work shift. Move, lift,
carry, push, pull, and place objects weighing less than or equal to 50 pounds
without assistance and objects weighing in excess of 75 pounds with assistance.
Move over sloping, uneven, or slippery surfaces as well as up and down stairs
and/or service ramps. Reach overhead and below the knees, including bending,
twisting, pulling, and stooping. Perform other reasonable job duties
as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work
Experience: No related work experience.
Supervisory Experience:
No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated
to being an equal opportunity employer, welcoming all and providing access
to opportunity. We actively foster an environment where the unique backgrounds
of our associates are valued and celebrated. Our greatest strength lies in
the rich blend of culture, talent, and experiences of our associates.
We are committed to non-discrimination on any protected basis, including
disability, veteran status, or other basis protected by applicable
law.
This position offers health care benefits, retirement
benefits, earned paid time off and/or sick leave, life insurance, disability
coverage, and other life and work wellness benefits. Benefits may be subject
to generally applicable eligibility, waiting period, contribution, and other
requirements and conditions.
When you join the Sheraton family,
you become a member of its global community. We’ve been a place to gather
and connect since 1937. At Sheraton, associates create a sense of belonging
in more than 400 communities around the world. We invite, we welcome, and
we connect guests through engaging experiences and thoughtful service.
If you’re a team player who is excited to deliver a meaningful guest experience,
we encourage you to explore your next career opportunity with Sheraton. Join
us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton
Hotels & Resorts, you join a portfolio of brands with Marriott
International. Be where you can do your best work, begin your
purpose, belong to an amazing global team, and become the best
version of you.
