Doorperson, Pre-Opening - The St. Regis London

Doorperson

Coming soon
to the heart of Mayfair, The St. Regis London marks the brand's
prestigious debut in the United Kingdom. This is a destination where history
and modernity meet, where the energy of the city is palpable, and where every
arrival feels personal. With signature butler service, refined interiors
by Richmond International, and an unmatched Bond Street address, The St. Regis
London embodies 'Live Exquisite'-a celebration of London's pioneering
and glamorous lifestyle for the Luminaries of the world.

As
Doorperson, you will be the first point of contact for our
guests, creating a lasting impression through a warm, gracious and professional
welcome. You will play a key role in ensuring a seamless arrival and departure
experience, delivering attentive service while maintaining the elegance
and presence synonymous with the St. Regis brand.

This role is ideal for a confident and personable individual who takes pride
in guest interaction and thrives in a luxury hospitality
environment.

Key Responsibilities

• Welcome
  guests on arrival with warmth and professionalism, creating an exceptional first
  impression
• Assist with opening doors, managing guest flow
  and supporting arrivals and departures
• Coordinate with the Porter
  and Front Office teams to ensure smooth luggage handling and guest
  transitions
• Provide information about the hotel, its facilities
  and local area when required
• Monitor the hotel entrance, maintaining
  order, cleanliness and security at all times
• Assist guests
  with transportation arrangements, including taxis and private vehicles


• Maintain a visible and approachable presence outside the hotel, ensuring
  guest comfort and safety
• Anticipate guest needs and respond promptly
  with a friendly and courteous approach
• Support operational requests
  from Front Office and Concierge teams
• Uphold brand standards
  in appearance, behaviour and service delivery at all
  times

Core Competencies

We are seeking
a polished and service‑focused individual who demonstrates professionalism,
presence and a strong commitment to guest experience. You should have:

• Previous experience in a guest‑facing role, ideally within a luxury hotel
  or hospitality environment
• Strong attention to detail and a commitment
  to maintaining high presentation and service standards
• Ability to work
  efficiently in a fast‑paced, high‑standards environment
• Excellent
  communication and interpersonal skills, with a warm and engaging manner


• A proactive mindset, with the ability to anticipate guest needs and respond
  with confidence
• Impeccable personal presentation, reflecting
  the elegance of a luxury brand
• A collaborative approach, working
  closely with Reception, Concierge and Porter teams
• Strong situational
  awareness, ensuring guest safety and smooth traffic flow at all times


• Physical capability to meet the operational requirements of
  the role

At The St. Regis London, our Hosts are
the heartbeat of our legacy of exceptional service. In honour of your
dedication, we offer a curated collection of benefits designed to support
and elevate your journey with us.

Financial Rewards

• Competitive salary designed to recognise excellence
• Enhanced
  pension
• Life assurance
• Company sick pay
• Additional
  holiday allowance
• Access to BenefitHub's exclusive retail, wellness
  and travel privileges
• Friends & Family preferred rates at Marriott
  hotels worldwide

Career Development

• Clear pathway
  for internal promotions and transfers
• Cross-department training
  to refine your craft and broaden your expertise
• Expert-led development
  programmes
• Continuous learning through structured programmes


• Premium e-learning platform access
• Be part of an exclusive
  pre-opening experience shaping the future of
  the property

Wellbeing Support

• Private Medical
  Insurance
• Employee Assistance Programme
• Complimentary meals
  on duty, crafted with care and served in our staff restaurant featuring
  wholesome, quality cuisine
• Food & Beverage discounts across
  Marriott properties
• Year-round wellbeing initiatives and wellness
  activities

Recognition & Appreciation

• Award
  programmes celebrating exceptional performance
• The Astor Awards


• Distinctive Moments celebration
• Long service awards
• Key
  life moments celebrated - birthday, anniversaries, personal milestones
  and achievements
• Vibrant social calendar with team events
  and engagement activities

*Terms and Conditions
Apply

Eligibility

In line with the requirements of
the Asylum & Immigration Act 1996, all applicants must be eligible to live
and work in the UK. Documented evidence of eligibility will be required
from candidates as part of the recruitment process.

At Marriott
International, we are dedicated to being an equal opportunity employer,
welcoming all and providing access to opportunity. We actively foster
an environment where the unique backgrounds of our associates are valued
and celebrated.

Our greatest strength lies in the rich blend of culture, talent, and experiences
of our associates. We are committed to non-discrimination on any protected
basis, including disability, veteran status, or any other basis protected
by applicable law.

Combining timeless glamour with
a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering
exquisite experiences at more than 50 luxury hotels and resorts in the best
addresses around the world. Beginning with the debut of The St. Regis hotel
in New York by John Jacob Astor IV at the dawn of the twentieth century,
the brand has remained committed to an uncompromising level of bespoke
and anticipatory service for all of its guests, delivered flawlessly by a team
of gracious hosts that combine classic sophistication and modern sensibility,
as well as our signature Butler Service. We invite you to explore careers at St.
Regis. In joining St. Regis, you join a portfolio of brands with Marriott
International. Be where you can do your best work,​ begin your
purpose, belong to an amazing global​ team, and become the best
version of you.