Dual Hotel Housekeeping Supervisor

Charlotte City Center Market: This is a dual
branded hotel: AC Marriott and Residence Inn
by Marriott

• The AC Hotel offers
  exclusive benefits to its team members. If you take bus or rail, the hotel
  provides monthly passes at a reduced rate.
• We also
  offer our team members a special discounted price for parking your vehicle. Both
  are bi-weekly deductions based on which one you choose.
  
• Hourly Incentive Plan based on guest satisfaction.
  Details of the above will be shared during your
  interview.

What Makes a McKibbon Housekeeping
Supervisor?

The Housekeeping Supervisor works closely with
the Executive Housekeeper, Assistant General Manager, and the General Manager
to influence the total operations of the property’s Housekeeping Team. You
are responsible for maintaining the highest level of ethical leadership, and
you are qualified and ready to lead the department when the Executive
Housekeeper is not on duty.

A Day in the Life:

• You
  will perform daily housekeeping skills, as needed.
• You will inspect
  that safety and security measures are being upheld.
• Assist with
  the overall performance of the property’s Housekeeping department, including
  (but not limited to) guest satisfaction, brand quality assurance, budget,
  and labor.
• You will be responsible for training fellow associates as
  it relates to brand and company standards in order to maximize revenue.
  
• Housekeeping Supervisor will promote brand and company standards
  in your actions and communications.
• You will be responsible
  for maintaining compliance, and you will stay up-to-date on new initiatives
  for the brand and company.

Requirements:

• Previous housekeeping experience within a hotel
• Experience
  with major hotel brands like Marriott, Hilton, or Starwood (highly desired)
  
• Knowledge of local and state compliance laws
• The ability
  to perform inventory management and cost control
• The ability to ensure
  that hotel policies and brand standards are followed
• Able to lift up
  to 50lbs and manage pushing housekeeping carts
• Embrace the McKibbon
  Guiding Principles: Think Bigger, Love Your Community, Do the Right Thing,
  Support Each Other, Make a Lasting Impression.

Ideal Skills
& Qualities:

• The skills and experience to lead a team
  to consistently deliver exceptional guest service
• Sufficient
  communication and problem-solving skills
• Housekeeping Supervisor is
  to maintain positive relationships with associates to drive associate
  satisfaction
• The ability to train and implement McKibbon policies
  and procedures

Perks & Benefits Beyond the Basics:

We know that hospitality starts from within, and that’s why
we value the employee experience as much as we value our guests’ experience.

From our competitive benefits package to our fun-loving spirit, we strive
to create an environment that’s equal parts work and play. Our people
will always be our first investment. We offer benefits and perks based on full
or part time employment:

Benefits: Full Time Associates:

• Comprehensive benefits package including medical, dental,
  and vision

• Life insurance

• Pet
  Insurance

• Short and long-term disability

• Paid
  time off and holidays

• Tuition assistance

Financial & Occupational Wellness: All Associates

• Competitive Compensation with incentives (incentives vary
  by position)

• 401K Savings Plan, 50% matching up to 10%
  of compensation

• Associate referral program

• Brand
  and company training classes, workshops and conferences for career growth
  and development (varies by position)

Personal
Wellness: All Associates

• Fundraising matching funds program
  

• Team volunteer opportunities

• 24/7 chaplain
  services

• Exclusive hotel rate discounts
  

Any state specific holiday, vacation or benefit
requirements will apply.

All employment decisions are made
on a non-discriminatory basis without regard to sex, race, color, age,
disability, pregnancy or maternity, sexual orientation, gender identity,
citizenship status, military status, or any other protected characteristic
in accordance with applicable federal, state, and local
laws.