Dual Hotel Night Houseperson

Negotiable
Experience
Unlimited
Job Type
Full Time
Location
United States, Charlotte
Job Description

Charlotte City Center Market: This is a dual
branded hotel: AC Marriott and Residence Inn
by Marriott


  • The AC Hotel offers
    exclusive benefits to its team members. If you take bus or rail, the hotel
    provides monthly passes at a reduced rate.
  • We also
    offer our team members a special discounted price for parking your vehicle. Both
    are bi-weekly deductions based on which one you choose.
  • Hourly Incentive Plan based on guest satisfaction.
    Details of the above will be shared during your
    interview.


What Makes
a McKibbon Hotel Night Houseperson?

The Night Houseperson creates
an exceptional guest experience by supporting the housekeeping team
in delivering a welcoming, home-like stay. This role ensures that public spaces
are clean and inviting while assisting with guestroom support tasks such
as linen distribution, trash removal, and laundry delivery.

Guided by the McKibbon Principles, the Houseperson provides helpful,
dependable service that leaves a lasting impression.

A Day in
the Life

  • Clean hallways, bathroom, windows, and common
    areas of the hotel

  • Stock linens and supplies for Room
    Attendants

  • Assist with laundry and trash
    removal

  • Identify cleaning and organization tasks necessary
    for effective and efficient cleaning

  • Provide friendly,
    guest-focused service

Public
Areas

  • Vacuum, sweep, and mop floors

  • Dust
    and wipe furniture, fixtures, and surfaces

  • Clean windows,
    mirrors, and glass doors

  • Disinfect high-touch areas (door
    handles, elevator buttons, railings)

  • Spot-clean walls, carpets,
    and upholstery

  • Empty trash bins and replace
    liners

Restrooms & Guest
Areas

  • Sanitize toilets, sinks,
    and counters

  • Refill soap, sanitizer, and paper
    products

  • Mop floors and check for spills
    or hazards

Back-of-House Areas

  • Keep
    storage rooms, closets, and laundry areas tidy

  • Ensure trash
    and recycling are removed regularly

Organization
Tasks

  • Stock linen closets with fresh sheets, towels,
    and amenities

  • Organize housekeeping carts for efficient guestroom
    service

  • Rotate linens and supplies to ensure older stock is used
    first

  • Track and report low inventory
    levels

  • Collect and transport soiled linens from hallways
    to laundry

  • Keep hallways clear of trash, linens,
    and obstacles

  • Deliver requested items (extra towels, pillows,
    etc.) promptly

  • Maintain orderly storage areas to prevent
    clutter

  • Follow cleaning checklists to ensure
    consistency

Job
Requirements:

  • Previous housekeeping/cleaning experience
    a plus

  • Great customer service and communication
    skills

  • Embrace the McKibbon Guiding
    Principles

  • Courteous friendly demeanor to guests, clients
    and fellow associates

  • Ability to work weekends
    and holidays

  • Must be 18+ and able to lift at least 20
    lbs.

  • Ability to work independently in an evening or overnight
    shift.

  • European)", "Segoe UI", -apple-system, BlinkMacSystemFont, Roboto, "Helvetica
    Neue", sans-serif">Embrace the McKibbon Guiding Principles: Think Bigger, Love
    Your Community, Do the Right Thing, Support Each Other, Make a Lasting
    Impression.

Why McKibbon?

We believe in our
Guiding Principles: Think Bigger. Love Your Community. Do the Right Thing.
Support Each Other. Make a Lasting Impression.

At McKibbon, you’ll join a supportive team that values your work and helps
you grow.

  • McKibbon is an Equal Opportunity Employer
    and consider all applicants without regard to race, color, religion, sex,
    national origin, age, disability, veteran status, or any other protected status
    under applicable law.

  • Applicants must be at least 18
    years of age, legally authorized to work in the United States, and able
    to successfully complete any required background screening as a condition
    of employment.


Perks & Benefits
Beyond the Basics:

We know that hospitality starts from within,
and that’s why we value the employee experience as much as we value our guests’
experience. From our competitive benefits package to our fun-loving spirit,
we strive to create an environment that’s equal parts work and play. Our people
will always be our first investment. We offer benefits and perks based on full
or part time employment:

Benefits: Full Time Associates:

  • Comprehensive benefits package including medical, dental,
    and vision

  • Life insurance

  • Pet
    Insurance

  • Short and long-term disability

  • Paid
    time off and holidays

  • Tuition assistance


Financial & Occupational Wellness: All Associates

  • Competitive Compensation with incentives (incentives vary
    by position)

  • 401K Savings Plan, 50% matching up to 10%
    of compensation

  • Associate referral program

  • Brand
    and company training classes, workshops and conferences for career growth
    and development (varies by position)

Personal
Wellness: All Associates

  • Fundraising matching funds program

  • Team volunteer opportunities

  • 24/7 chaplain
    services

  • Exclusive hotel rate discounts

Any state specific holiday, vacation or benefit
requirements will apply.

All employment decisions are made
on a non-discriminatory basis without regard to sex, race, color, age,
disability, pregnancy or maternity, sexual orientation, gender identity,
citizenship status, military status, or any other protected characteristic
in accordance with applicable federal, state, and local
laws.


We have an extraordinary portfolio of brands, with over 9,700 hotels and resorts under more than 30 preferred brands in the industry, covering 143 countries and regions, offering a richer selection for you to feel, experience, and explore the world.