Duty Manager - London Marriott Hotel County Hall

Negotiable

Marriott International

Experience

1-3 years

Job Type

Full Time

Location

Canada, London

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Job Description

POSITION SUMMARY

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We are looking for a passionate
Duty Manager to join our wonderful team at London Marriott Hotel County Hall.

You deserve a career that fulfills your purpose. You deserve to dream
without limits. Be a part of something bigger than yourself, join a team where
everyone has a voice. Be inspired by what’s possible and discover your own
future. Begin your purpose, belong to a global community, and become the best
version of you.

At Marriott...Be you.

The impact you’ll make.

First impressions are everything. And you’ll set the tone for every guest’s
stay. With a genuinely warm welcome, you’ll be ready with answers to any
questions and happy to offer information about hotel services, facilities,
and the local area. Anything to help make their visit that bit more special.

Perks you deserve

Personal coaching
to support you in your day-to-day job and development and training
opportunities.
Special discounted rates for 9,000+ Marriott hotels
worldwide for you, your family and friends.
£5 breakfast when staying
in most of our European hotels.
50% discount on Food & Beverage
when dining in the hotel.
Start with 28 holidays
(Including Bank Holidays), then watch your time off
grow—1 extra day every work anniversary!
Heavily
discounted room rates for you & friends and family - why not, we are after
all the largest hotel company in the world!
‘Recommend a Friend’
Incentive – Be rewarded for referring someone you know!
Complimentary
staff uniform dry cleaning - we do like to make an impression

Complimentary meals on duty.

What you'll
do?

Maintain a strong working relationship with all
departments to support property operations and goals and to expedite
the resolution of any problems that may arise through the general operation
of the property.
Communicate any variations to the established norms
to the appropriate department in a timely manner.
Strive to improve
service performance.
Emphasize guest satisfaction during all
departmental meetings and focuses on continuous improvement.
Intervene
in any guest/employee situation as needed to insure the integrity of
the property is maintained, guest satisfaction is achieved, and employee well
being is preserved.
Empower employees to provide excellent customer
service.

Education & Experience

High school diploma or GED; 4 years’ experience in the guest services, front
desk.
2-year degree from an accredited university in Hotel
and Restaurant Management, Hospitality, Business Administration, or related
major; 2 years’ experience in the guest services, front desk, housekeeping,
or related professional area.

LONDON MARRIOTT COUNTY HALL

Embrace
history and luxury at London Marriott Hotel County Hall, located in bustling
South Bank, steps away from Westminster Bridge. Occupying London’s former City
Hall, our hotel embodies the city’s storied history and quintessentially British
spirit.

A destination like no other. County Hall tucks inspiration around every corner.
We relieve stressors and anticipate every need of our guests in this beautiful
space steeped in heritage. Our Gillray’s Steakhouse & Bar has won awards
and is famous for its extensive selection of 100+ gins. Work in London’s most
photographed destination!

At Marriott International,
we are dedicated to being an equal opportunity employer, welcoming all
and providing access to opportunity.

We actively foster an environment where the unique backgrounds of our associates
are valued and celebrated. Our greatest strength lies in the rich blend
of culture, talent, and experiences of our associates. We are committed
to non-discrimination on any protected basis, including disability, veteran
status, or other basis protected by applicable
law.

Marriott Hotels strive to elevate the art
of hospitality, innovating at every opportunity while keeping the comfort of
the oh-so-familiar all around the globe. As a host with Marriott Hotels,
you will help keep the promise of “Wonderful Hospitality. Always.” by delivering
thoughtful, heartfelt, forward-thinking service that upholds and builds upon
this living legacy.

With the name that’s synonymous with hospitality the world over, we are proud
to welcome you to explore a career with Marriott Hotels. In joining Marriott
Hotels, you join a portfolio of brands with Marriott International. Be
where you can do your best work, begin your purpose, belong to
an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio
and consists of more than 100 beautiful properties in gateway cities
and distinctive resort locations around the world. JW believes our associates
come first. Because if you’re happy, our guests will be happy. JW Marriott
associates are confident, innovative, genuine, intuitive, and carry on
the legacy of the brand’s namesake and company founder, J.Willard Marriott.

Our hotels offer a work experience unlike any other, where you’ll be part of
a community and enjoy true camaraderie with a diverse group of co-workers. JW
creates opportunities for training, development, recognition and most
importantly, a place where you can pursue your passions in a luxury environment
with a focus on holistic well-being. Treating guests exceptionally starts
with the way we take care of our associates. That’s The JW Treatment™.
In joining JW Marriott, you join a portfolio of brands with Marriott
International. Be where you can do your best work, begin your
purpose, belong to an amazing global team, and become the best
version of you.

Marriott International

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We have an extraordinary portfolio of brands, with over 9,700 hotels and resorts under more than 30 preferred brands in the industry, covering 143 countries and regions, offering a richer selection for you to feel, experience, and explore the world.

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