EBC group & Events Sales Executive(H/F)-Taghazout Bay Marriott Resort
Negotiable
Experience
1-3 years
Job Type
Full Time
Location
Benin, Zou
POSITION SUMMARY
Update information board on a regular basis to inform employees
of important events. Provide assistance and guidance to employees who
are struggling with job duties (e.g., low package sales numbers). Assign lead
calls or emails to Sales Executives based on line rotation. Create spreadsheets
to organize information related to Sales and Marketing activities (e.g., mailing
lists, tours). Enter, retrieve, reconcile, and verify information in software
involved in the sales process.
Contact appropriate individual or department as necessary to resolve guest
calls, requests, or problems. Promote awareness of brand image internally
and externally. Use sales techniques that maximize revenue while maintaining
existing guest loyalty to Marriott, including up-selling. Encourage guests
or callers to purchase or schedule preview package sales/tours and answer
questions about property facilities/services.
Assist management
in hiring, training, scheduling, evaluating, counseling, disciplining,
and motivating and coaching employees; serve as a role model and first point
of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report
accidents, injuries, and unsafe work conditions to manager.
Follow all company policies and procedures; ensure uniform and personal
appearance are clean and professional; protect company assets. Anticipate
and address guests’ service needs; assist individuals with disabilities; thank
guests with genuine appreciation. Speak with others using clear and professional
language; prepare and review written documents accurately and completely; answer
telephones using appropriate etiquette. Develop and maintain positive working
relationships with others. Ensure adherence to quality expectations
and standards; identify, recommend, develop, and implement new ways to increase
organizational quality.
Read and visually verify information in a variety of formats. Move, lift, carry,
push, pull, and place objects weighing less than or equal to 10 pounds without
assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma
or GED equivalent.
Related Work Experience: At least 1 year of related
work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal
opportunity employer, welcoming all and providing access to opportunity.
We actively foster an environment where the unique backgrounds of our associates
are valued and celebrated. Our greatest strength lies in the rich blend
of culture, talent, and experiences of our associates.
We are committed to non-discrimination on any protected basis, including
disability, veteran status, or other basis protected by applicable
law.
Marriott Hotels strive to elevate the art
of hospitality, innovating at every opportunity while keeping the comfort of
the oh-so-familiar all around the globe. As a host with Marriott Hotels,
you will help keep the promise of “Wonderful Hospitality. Always.” by delivering
thoughtful, heartfelt, forward-thinking service that upholds and builds upon
this living legacy. With the name that’s synonymous with hospitality the world
over, we are proud to welcome you to explore a career with Marriott Hotels.
In joining Marriott Hotels, you join a portfolio of brands with Marriott
International. Be where you can do your best work, begin your
purpose, belong to an amazing global team, and become the best
version of you.
