POSITION SUMMARY
First impressions are everything. When guests arrive at our hotels,
we want that impression to be memorable. The same goes for departures. When
guests leave, we want them to go with a smile and a feeling that we were there
for them throughout their stay. We want to build an experience that is memorable
and unique from start to finish.
Our Guest Arrival Experts take the initiative to deliver a wide range
of services that guide guests through their arrival and departure experiences.
They are empowered to move about their space and do what needs to be done.
Whether processing operational needs, addressing guest requests, completing
reports, or sharing the highlights of the local area, the Guest Arrival Expert
makes transactions feel like part of the experience.
No matter
what position you are in, there are a few things that are critical to success –
creating a safe workplace, following company policies and procedures,
maintaining confidentiality, protecting company assets, upholding quality
standards, and ensuring your uniform, personal appearance, and communications
are professional. Guest Arrival Experts will be on their feet and moving around
(stand, sit, or walk for an extended time) and taking a hands-on approach
to work (move, lift, carry, push, pull, and place objects weighing less than
or equal to 50 pounds without assistance and objects weighing more than 75
pounds with assistance.. Doing all these things well (and other reasonable job
duties as requested) is critical for Guest Arrival Experts – to get it right
for our guests and our business each and every time.
PREFERRED
QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory
Experience: No supervisory experience.
License or Certification: None
At Marriott International, we
are dedicated to being an equal opportunity employer, welcoming all
and providing access to opportunity.
We actively foster an environment where the unique backgrounds of our associates
are valued and celebrated. Our greatest strength lies in the rich blend
of culture, talent, and experiences of our associates. We are committed
to non-discrimination on any protected basis, including disability, veteran
status, or other basis protected by applicable
law.
Marriott Hotels strive to elevate the art
of hospitality, innovating at every opportunity while keeping the comfort of
the oh-so-familiar all around the globe. As a host with Marriott Hotels,
you will help keep the promise of “Wonderful Hospitality. Always.” by delivering
thoughtful, heartfelt, forward-thinking service that upholds and builds upon
this living legacy.
With the name that’s synonymous with hospitality the world over, we are proud
to welcome you to explore a career with Marriott Hotels. In joining Marriott
Hotels, you join a portfolio of brands with Marriott International. Be
where you can do your best work, begin your purpose, belong to
an amazing global team, and become the best version of you.