JOB OVERVIEW:
Perform general maintenance work to ensure hotel maintenance quality standards
are achieved and maintained.
ESSENTIAL JOB
FUNCTIONS:
1. Assist with preventative maintenance and complete
report work orders such as replacing ceiling tiles, light bulbs, patching vinyl,
etc., to maintain the hotel and keep the product quality standard.
2.
Perform preventative maintenance assignments on a scheduled basis (e.g., "room
care").
3. Assist in checking electrical systems such as air conditioning
controls, television sets, lighting systems, and make minor repairs and/or
replacement.
4. Assist in checking and making routine repairs and assist
on major repairs of all hotel equipment including small appliances, kitchen
equipment, laundry equipment, boilers, pool equipment, HVAC, hand and power
tools and general plumbing systems and fixtures such as pipe lines, toilets
and sinks, kitchen and laundry equipment.
5.
Service the hotel's pool, including adjusting chemicals and cleaning filters;
completing maintenance request forms and record logs.
6. Maintain
the building exterior and "curb appeal" (e.g., snow removal, lawn care,
painting, gardening).
7. Refurbish furniture and fixtures within guest
rooms such as cabinets, tables, chairs, doors windows and counters. Paint
and finish furniture and fixtures if needed.
8. Respond in a courteous
manner to all guest questions, complaints, and/or requests to ensure strong
guest satisfaction.
9.
Exposure to extreme temperatures.
10. Operation of heavy
machinery.
11. Comply with attendance rules and be available to work on
a regular basis.
12. Perform any other job related duties
as assigned.
REQUIRED SKILLS AND ABILITIES:
Must
have the ability to communicate in English. Self-starting personality with
an even disposition.
Maintain a professional appearance and manner at all times. Can communicate well
with guests. Must be willing to “pitch-in” and help co- workers with their job
duties and be a team player. Climbing, reading, standing, walking and routinely
lifting 25 lbs to 50 lbs. Must be able to receive instructions and communicate
progress of work assignments.
PERFORMANCE
STANDARDS
Customer Satisfaction:
Our
customers are what we are about.
One of the keys to a positive guest experience is positive interaction
with Crescent staff. It is essential that you remain professional at all times,
and that you treat all guests and associates with courtesy and respect, under
all circumstances. Every Crescent associate is a guest relations ambassador,
every working minute of every day.
Work Habits:
In
order to maintain a positive guest and associate experience, your work habits
should always meet and strive to exceed hotel standards for work procedures,
dress, grooming, punctuality and attendance. You should be adaptable to change
in your work area and in hotel procedures with a willingness to learn new skills
and/or improve existing ones, have the ability to solve routine problems
that occur on the job and ask for help whenever you are not sure how to
do something.
Safety & Security:
The safety
and security of our guests and associates is of utmost importance to Crescent.
Every Crescent associate should adhere to the hotel security policies
and procedures, particularly regarding key controls, lifting heavy objects,
using chemicals, and effectively reporting safety hazards and safety
concerns.
NOTE:
This description excludes
non-essential and marginal functions of the position that are incidental to
the performance of the fundamental job duties.
Furthermore, the specific examples in each section are not intended to
be all-inclusive.
Rather, they represent the typical elements and criteria considered necessary
to perform the job successfully. Other job-related duties may be assigned by
the associate’s supervisor.
Furthermore, this description is subject
to change, in the sole discretion of the Company, and in no way creates
an employment contract, implied or otherwise; each associate remains, at all
times, an “at will” associate.
***Salary: $19-$24 per hour ***
Equal
Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant
to federal employment laws. For further information, please review the
href="https://www.eeoc.gov/poster">Know Your Rights notice from
the Department of Labor.
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