JOB OVERVIEW: Perform general
maintenance work to ensure hotel maintenance quality standards are achieved
and maintained.
ESSENTIAL JOB FUNCTIONS:
1. Assist with preventative
maintenance and complete report work orders such as replacing ceiling tiles,
light bulbs, patching vinyl, etc., to maintain the hotel and keep the product
quality standard.
2. Perform preventative maintenance assignments on
a scheduled basis (e.g., "room care").
3. Assist in checking electrical
systems such as air conditioning controls, television sets, lighting systems,
and make minor repairs and/or replacement.
4. Assist in checking
and making routine repairs and assist on major repairs of all hotel equipment
including small appliances, kitchen equipment, laundry equipment, boilers, pool
equipment, HVAC, hand and power tools and general plumbing systems and fixtures
such as pipe lines, toilets and sinks, kitchen and laundry equipment.
5.
Service the hotel's pool, including adjusting chemicals and cleaning filters;
completing maintenance request forms and record logs.
6. Maintain
the building exterior and "curb appeal" (e.g., snow removal, lawn care,
painting, gardening).
7. Refurbish furniture and fixtures within guest
rooms such as cabinets, tables, chairs, doors windows and counters. Paint
and finish furniture and fixtures if needed.
8. Respond in a courteous
manner to all guest questions, complaints, and/or requests to ensure strong
guest satisfaction.
9.
Exposure to extreme temperatures.
10. Operation of heavy
machinery.
11. Comply with attendance rules and be available to work on
a regular basis.
12. Perform any other job related duties
as assigned.
REQUIRED SKILLS AND ABILITIES:
Must have the ability
to communicate in English. Self-starting personality with an even disposition.
Maintain a professional appearance and manner at all times. Can communicate well
with guests. Must be willing to “pitch-in” and help co- workers with their job
duties and be a team player. Climbing, reading, standing, walking and routinely
lifting 25 lbs to 50 lbs. Must be able to receive instructions and communicate
progress of work assignments.
PERFORMANCE STANDARDS
Customer
Satisfaction:
Our customers are what we are about.
One of the keys to a positive guest experience is positive interaction
with Crescent staff. It is essential that you remain professional at all times,
and that you treat all guests and associates with courtesy and respect, under
all circumstances. Every Crescent associate is a guest relations ambassador,
every working minute of every day.
Work Habits:
In order
to maintain a positive guest and associate experience, your work habits
should always meet and strive to exceed hotel standards for work procedures,
dress, grooming, punctuality and attendance. You should be adaptable to change
in your work area and in hotel procedures with a willingness to learn new skills
and/or improve existing ones, have the ability to solve routine problems
that occur on the job and ask for help whenever you are not sure how to
do something.
Safety & Security:
The safety and security of our
guests and associates is of utmost importance to Crescent. Every Crescent
associate should adhere to the hotel security policies and procedures,
particularly regarding key controls, lifting heavy objects, using chemicals,
and effectively reporting safety hazards and safety concerns.
NOTE:
This description excludes non-essential and marginal functions of
the position that are incidental to the performance of the fundamental job
duties.
Furthermore, the specific examples in each section are not intended to
be all-inclusive.
Rather, they represent the typical elements and criteria considered necessary
to perform the job successfully. Other job-related duties may be assigned by
the associate’s supervisor.
Furthermore, this description is subject
to change, in the sole discretion of the Company, and in no way creates
an employment contract, implied or otherwise; each associate remains, at all
times, an “at will” associate.
Equal Opportunity Employer/Protected
Veterans/Individuals with Disabilities
This employer is required
to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the
href="https://www.eeoc.gov/poster">Know Your Rights notice from
the Department of Labor.
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are outside of Marriott International, Inc. and its subsidiaries (“Marriott”).
These businesses are separate companies and separate employers from Marriott.
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