POSITION SUMMARY
Perform scheduled preventative maintenance in guest rooms, (CARE,
RPM, GCPM), meeting rooms, and/or public spaces as required, including
flipping/inspecting mattresses, box springs and assembling bed frames, vacuuming
behind and underneath furniture, spot cleaning carpets and upholstery, dusting,
touch-up painting, touch-up furniture ensuring that all necessary hardware
and appliances are present in the room and in working order, replacing light
fixtures, and inspecting and repairing grout and caulking. Maintain, repair
and clean all guest rooms in accordance with the property room preventative
maintenance procedures and standard guidelines. Perform miscellaneous minor
repairs such as tightening loose toilet seats, changing light bulbs,
and patching holes in walls. Perform general cleaning of all guestroom surfaces
to include tub, wall tile, hard floors, walls, windows, mirrors. Report any
serious maintenance problems, unusual findings, or safety hazards immediately
to the manager/supervisor.
Follow all company safety and security
policies and procedures; report accidents, injuries, and unsafe work conditions
to manager; and complete safety training and certifications.
Follow all company policies and procedures, ensure uniform and personal
appearance are clean and professional, maintain confidentiality of proprietary
information, and protect company assets. Welcome and acknowledge all guests
according to company standards and anticipate and address guests’ service needs.
Develop and maintain positive working relationships with others, and support
team to reach common goals. Ensure adherence to quality expectations
and standards. Reach overhead and below the knees, including bending, twisting,
pulling, and stooping.
Move, lift, carry, push, pull, and place objects weighing less than or equal
to 50 pounds without assistance. Assist with moving, lifting, carrying,
and placing of objects weighing in excess of 50 pounds. Stand, sit, or walk
for an extended period of time or for an entire work shift. Perform other
reasonable job duties as requested.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work
Experience: Less than 1 year related work experience.
Supervisory
Experience: No supervisory experience.
License or Certification: None
At more than 100 award-winning properties
worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so
exceptional that long after a guest stays with us, the experience stays
with them. Attracting the world’s top hospitality professionals who curate
lifelong memories, we believe that everyone succeeds when they are empowered
to be creative, thoughtful and compassionate.