POSITION SUMMARY
Respond and attend to guest repair requests. Communicate
with guests/customers to resolve maintenance issues. Perform preventative
maintenance on tools and equipment, including cleaning and lubrication. Visually
inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio).
Identify, locate, and operate all shut-off valves for equipment. Maintain
maintenance inventory and requisition parts and supplies as needed. Record
information for unfinished calls prior to shift change.
Follow
all company and safety and security policies and procedures; report any
maintenance problems, safety hazards, accidents, or injuries; complete safety
training and certifications; and properly store flammable materials. Ensure
uniform and personal appearance are clean and professional, maintain
confidentiality of proprietary information, and protect company assets. Welcome
and acknowledge all guests according to company standards, anticipate
and address guests’ service needs, assist individuals with disabilities,
and thank guests with genuine appreciation.
Ensure adherence to quality expectations and standards. Develop and maintain
positive working relationships with others, support team to reach common goals,
and listen and respond appropriately to the concerns of other employees. Speak
with others using clear and professional language. Move, lift, carry, push,
pull, and place objects weighing less than or equal to 50 pounds without
assistance. Move up and down stairs, service ramps, and/or ladders.
Reach overhead and below the knees, including bending, twisting, pulling,
and stooping. Perform other reasonable job duties as requested
by Supervisors.
PREFERRED QUALIFICATIONS
Education:
Technical, Trade, or Vocational School Degree.
Related Work Experience:
At least 2 years of related work experience.
Supervisory Experience:
No supervisory experience.
License or Certification: None
At more than 100 award-winning properties worldwide,
The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional
that long after a guest stays with us, the experience stays with
them. Attracting the world’s top hospitality professionals who curate lifelong
memories, we believe that everyone succeeds when they are empowered to
be creative, thoughtful and compassionate.