POSITION SUMMARY
Respond and attend to guest repair requests. Communicate
with guests/customers to resolve maintenance issues. Perform preventive
maintenance on tools and kitchen and mechanical room equipment, including
cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry
equipment (e.g., tools, radio).
Identify, locate, and operate all shut-off valves for equipment and all utility
shut-offs for buildings. Maintain maintenance inventory and requisition parts
and supplies as needed. Communicate each day’s activities and problems
that occur to the other shifts using approved communication programs
and standards. Display basic knowledge or ability to acquire knowledge in
the following categories: air conditioning and refrigeration, electrical,
mechanical, plumbing, pneumatic/electronic systems and controls, carpentry
and finish skills, kitchen equipment, vehicles, energy conservation, and/or
general building. Perform all surface preparation, painting, minor drywall
and wood trim repair, light bulb and A/C filter replacement and the complete
and thorough cleanup of the painting or repair area.
Test, troubleshoot and perform basic repair on all types of equipment, plumbing
(e.g., plunge toilets and unclog drains), electrical components including lamps,
cosmetic items, extension cords, vacuum cleaners, internet devices, replace
electrical switches and outlets, and other guestroom items. Program TV's
and perform general housekeeping and engineering-related inventory duties. Use
the Lockout/Tagout system before performing any maintenance work. Perform
repairs on interior and exterior landscaping as well as external landscaping
sprinklers. Display basic computer skills including inputting air handler
schedules and making temperature changes.
Follow all company
and safety and security policies and procedures; report any maintenance
problems, safety hazards, accidents, or injuries; complete safety training
and certifications; and properly store flammable materials.
Ensure uniform and personal appearance are clean and professional, maintain
confidentiality of proprietary information, and protect company assets. Welcome
and acknowledge all guests according to company standards, anticipate
and address guests’ service needs, assist individuals with disabilities,
and thank guests with genuine appreciation. Adhere to quality expectations
and standards. Develop and maintain positive working relationships with others,
support team to reach common goals, and listen and respond appropriately to
the concerns of other employees. Speak with others using clear and professional
language.
Move, lift, carry, push, pull, and place objects weighing less than or equal
to 50 pounds without assistance and heavier lifting or movement tasks
with assistance. Move up and down stairs, service ramps, and/or ladders. Reach
overhead and below the knees, including bending, twisting, pulling,
and stooping. Enter and locate work-related information using computers. Perform
other reasonable job duties as requested.
PREFERRED
QUALIFICATIONS
Education: High school diploma or G.E.D equivalent.
Related Work Experience: Some experience in general maintenance, exterior
and interior surface preparation and painting.
Experience in hotel
engineering or maintenance a plus.
Supervisory Experience: No supervisory
experience.
REQUIRED QUALIFICATIONS
License
or Certification: Driver’s License
We’re proud
to offer a wide range of benefits designed to support you and your family,
enrich your wellbeing, empower your career, and spark new adventures. Benefits
eligibility and options may vary depending on employment status, position
and location. Click
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W Hotels’ mission
is to Ignite Curiosity, Expand Worlds.
We are a place to experience life. We’re here to open doors and open minds.
We are constantly inspired by new faces and new experiences. A tuned-in,
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the norms of luxury around the globe. Whatever/Whenever is our culture
and service philosophy that brings our guests’ passions to life.
If you are original, innovative, and always looking towards the future of what’s
possible, welcome to W Hotels. In joining W Hotels, you join a portfolio
of brands with Marriott International. Be where you can do your best
work, begin your purpose, belong to an amazing global team,
and become the best version of you.