POSITION SUMMARY
Respond and attend to guest repair requests. Communicate
with guests/customers to resolve maintenance issues. Perform preventive
maintenance on tools and equipment, including cleaning and lubrication. Visually
inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio).
Identify, locate, and operate all shut-off valves for equipment and utility
shut-offs for buildings. Maintain maintenance inventory and requisition parts
and supplies as needed. Assure each day’s activities and problems that occur
are communicated to the other shifts using approved communication programs
and standards. Display thorough knowledge of building systems, emergency
response, and building documentation including reading standard blue prints
and electrical schematics concerning plumbing and HVAC. Display advanced
engineering operations skills and general mechanical ability.
Display professional journeyman level expertise in at least three of
the following areas with basic skills in the remaining: air conditioning
and refrigeration, electrical, plumbing, carpentry and finish skills,
mechanical, general building management, pneumatic/electronic systems
and controls, and/or energy conservation. Display solid knowledge and skill
in the safe use of hand and power tools and other materials required to perform
repair and maintenance tasks. Safely perform highly complex repairs of
the physical property, electrical, plumbing and mechanical equipment, air
conditioners, refrigeration and pool heaters - ensuring all methods, materials
and practices meet company standards and Local and National codes - with little
or no supervision. Perform routine inspections of the entire property, noting
safety hazards, lack of illumination, down equipment (such as ice makers, fans,
extractors, pumps), and take immediate corrective action. Inspect and repair all
mechanical equipment including, but not limited to: appliances, HVAC, electrical
and plumbing components, diagnose and repair of boilers, pumps and related
components.
Use the Lockout/Tagout system before performing any maintenance work. Display
thorough knowledge of maintenance contracts and vendors. Display advanced
knowledge of engineering computer programs related to preventative maintenance,
energy management, and other systems, including devices that interact with such
programs. Perform advanced troubleshooting of hotel Mechanical, Electrical,
and Plumbing (MEP) systems. Display the ability to train and mentor other
engineers (e.g., Engineers I, II, and III) as necessary and supervise work
in progress and act in a supervisory role in the absence of supervisors and/or
management.
Display ability to perform Engineer on Duty responsibilities, including readings
and rounds.
Follow all company and safety and security policies
and procedures; report any maintenance problems, safety hazards, accidents,
or injuries; complete safety training and certifications; and properly store
flammable materials. Ensure uniform and personal appearances are clean
and professional, maintain confidentiality of proprietary information,
and protect company assets. Welcome and acknowledge all guests according
to company standards, anticipate and address guests’ service needs, assist
individuals with disabilities, and thank guests with genuine appreciation.
Adhere to quality expectations and standards. Develop and maintain positive
working relationships with others, support team to reach common goals,
and listen and respond appropriately to the concerns of other employees.
Speak with others using clear and professional language. Move, lift, carry,
push, pull, and place objects weighing less than or equal to 50 pounds without
assistance and heavier lifting or movement tasks with assistance. Move up
and down stairs, service ramps, and/or ladders. Reach overhead and below
the knees, including bending, twisting, pulling, and stooping. Enter and locate
work-related information using computers and/or point of sale systems.
Perform other reasonable job duties as requested.
PREFERRED
QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Certificate in two-year technical diploma program for HVAC/refrigeration.
Related Work Experience: Extensive experience and training in general
maintenance (advanced repairs), electrical or refrigeration,
exterior
and interior surface preparation and painting.
At least 2 years of hotel
engineering/maintenance experience.
Supervisory Experience:
No supervisory experience.
REQUIRED QUALIFICATIONS
License or Certification: Valid Driver’s License
License
or certification in refrigeration or electrical
(earned, or currently
working towards receiving)
Universal Chlorofluorocarbon (CFC)
certification
Must meet applicable state and federal certification and/or
licensing requirements.
At Westin,
we are committed to empowering guests to regain control and enhance their
well-being when they need it most while traveling, ensuring they can be the best
version of themselves. To achieve the brand mission of becoming the preeminent
wellness brand in hospitality, we need passionate and engaged associates
to bring the brand’s unique programming to life.
We want our associates to embrace their own well-being practices both on and off
property. You are the ideal Westin candidate if you are passionate; you
are active and take pride in how you maintain your well-being; you
are optimistic; you are adventurous. Be where you can do your best work,
begin your purpose, belong to an amazing globalteam,
and become the best version of you.