Engineer Maintenance (U)

POSITION SUMMARY

Respond and attend to guest repair requests. Fix minor plumbing
problems such as unclogging drains, plunging toilets, and repairing leaky
spigots and faucets. Perform miscellaneous minor repairs such as tightening
loose toilet seats, changing light bulbs, and patching holes in walls. Perform
preventative maintenance on tools and equipment, including cleaning
and lubrication. Maintain daily logs of operation, maintenance, and safety
activities.

Communicate with guests/customers when necessary to resolve maintenance
issues.

Follow all company and safety and security policies
and procedures; report maintenance problems, safety hazards, accidents,
or injuries; and complete safety training and certifications. Ensure uniform
and personal appearance are clean and professional, maintain confidentiality
of proprietary information, and protect company assets. Welcome and acknowledge
all guests according to company standards, anticipate and address guests’
service needs, and assist individuals with disabilities. Speak with others using
clear and professional language. Develop and maintain positive working
relationships with others and listen and respond appropriately to the concerns
of other employees.

Ensure adherence to quality expectations and standards. Reach overhead and below
the knees, including bending, twisting, pulling, and stooping. Visually inspect
tools, equipment, or machines. Move, lift, carry, push, pull, and place objects
weighing less than or equal to 50 pounds without assistance. Move up and down
stairs, service ramps, and/or ladder.

Grasp, turn, and manipulate objects of varying size and weight. Perform other
reasonable job duties as requested by Supervisors.

PREFERRED
QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 2 years of related work experience.

Supervisory Experience: No supervisory experience.

License
or Certification: None

Every day, we set the standard for rare and special luxury service
the world over and pride ourselves on delivering excellence in the care
and comfort of our guests.

Your role will be to ensure that
the “Gold Standards” of The Ritz-Carlton are delivered graciously
and thoughtfully every day.

The Gold Standards are the foundation of The Ritz-Carlton and are what guides
us each day to be better than the next. It is this foundation and our belief
that our culture drives success by which The Ritz Carlton has earned
the reputation as a global brand leader in luxury hospitality. As part of our
team, you will learn and exemplify the Gold Standards, such as our Employee
Promise, Credo and our Service Values. And our promise to you is that we offer
the chance to be proud of the work you do and who you work with.

In joining The Ritz-Carlton, you join a portfolio of brands with Marriott
International. Be where you can do your best work, begin your
purpose, belong to an amazing global team, and become the best
version of you.