POSITION SUMMARY
Serve as the point of contact for clients and communicate with them
by phone and email to respond to questions and requests. Enter and retrieve
information contained in computer databases using a keyboard, mouse,
or trackball to update records, files, reservations, and answer inquiries
from guests. Operate standard office equipment other than computers. Prepare
letters, memos, and other documents using word processing, spreadsheet,
database, or presentation software. Transmit information or documents using
a computer, mail, or facsimile machine, including proofreading and editing
written information to ensure accuracy and completeness.
Enter and locate work-related information using computers and/or point of sale
systems.
Follow all company policies and procedures, ensure
uniform and personal appearance are clean and professional, maintain
confidentiality of proprietary information, and protect company assets. Welcome
and acknowledge all guests according to company standards, anticipate
and address guests’ service needs, assist individuals with disabilities,
and thank guests with genuine appreciation. Speak with others using clear
and professional language, prepare and review written documents accurately
and completely, and answer telephones using appropriate etiquette. Develop
and maintain positive working relationships with other employees
and departments, support team to reach common goals, and listen and respond
appropriately to the concerns of other employees. Report accidents, injuries,
and unsafe work conditions to manager.
Move, lift, carry, push, pull, and place objects weighing less than or equal
to 10 pounds without assistance. Perform other reasonable job duties
as requested by Supervisors.
At
Marriott International, we are dedicated to being an equal opportunity employer,
welcoming all and providing access to opportunity. We actively foster
an environment where the unique backgrounds of our associates are valued
and celebrated. Our greatest strength lies in the rich blend of culture, talent,
and experiences of our associates. We are committed to non-discrimination on any
protected basis, including disability, veteran status, or other basis protected
by applicable law.
Marriott Hotels strive to elevate
the art of hospitality, innovating at every opportunity while keeping
the comfort of the oh-so-familiar all around the globe.
As a host with Marriott Hotels, you will help keep the promise of “Wonderful
Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking
service that upholds and builds upon this living legacy. With the name that’s
synonymous with hospitality the world over, we are proud to welcome you
to explore a career with Marriott Hotels. In joining Marriott Hotels, you join
a portfolio of brands with Marriott International. Be where you can
do your best work, begin your purpose, belong to an amazing global
team, and become the best version of you.