POSITION SUMMARY
Enter and retrieve information contained in computer databases using
a keyboard, mouse, or trackball to update records, files, reservations,
and answer inquiries from guests. Transmit information or documents using
a computer, mail, or facsimile machine. Operate standard office equipment other
than computers. Prepare letters, memos, and other documents using word
processing, spreadsheet, database, or presentation software. Handle incoming
and outgoing mail, including date stamping and distributing incoming mail.
Create and maintain computer- and paper-based filing and organization systems
for records, reports, documents, etc.
Compile, copy, sort, and file records of office activities, business
transactions, and other activities. Enter and locate work-related information
using computers and/or point of sale systems.
Follow all company
policies and procedures, ensure uniform and personal appearance are clean
and professional, maintain confidentiality of proprietary information,
and protect company assets. Welcome and acknowledge all guests according
to company standards, anticipate and address guests’ service needs, assist
individuals with disabilities, and thank guests with genuine appreciation. Speak
with others using clear and professional language, prepare and review written
documents accurately and completely, and answer telephones using appropriate
etiquette. Develop and maintain positive working relationships with others,
support team to reach common goals, and listen and respond appropriately to
the concerns of other employees.
Move, lift, carry, push, pull, and place objects weighing less than or equal
to 10 pounds without assistance. Perform other reasonable job duties
as requested by Supervisors.
At
Marriott International, we are dedicated to being an equal opportunity employer,
welcoming all and providing access to opportunity. We actively foster
an environment where the unique backgrounds of our associates are valued
and celebrated. Our greatest strength lies in the rich blend of culture, talent,
and experiences of our associates. We are committed to non-discrimination on any
protected basis, including disability, veteran status, or other basis protected
by applicable law.
When
you join the Sheraton family, you become a member of its global community. We’ve
been a place to gather and connect since 1937. At Sheraton, associates create
a sense of belonging in more than 400 communities around the world. We invite,
we welcome, and we connect guests through engaging experiences and thoughtful
service.
If you’re a team player who is excited to deliver a meaningful guest experience,
we encourage you to explore your next career opportunity with Sheraton. Join
us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton
Hotels & Resorts, you join a portfolio of brands with Marriott
International. Be where you can do your best work, begin your
purpose, belong to an amazing global team, and become the best
version of you.