JOB SUMMARY
Manages all engineering/maintenance operations, including maintaining
the building, grounds and physical plant with particular attention towards
safety, security and asset protection. Accountable for managing the budget,
capital expenditure projects, preventative maintenance and energy conservation.
Responsible for maintaining regulatory requirements. Assists in leading
the emergency response team for all facility issues. Helps to increase guest
and employee satisfaction through effective communications and training.
CANDIDATE PROFILE
Education
and Experience
• High school diploma or GED; 4 years experience
in the engineering and maintenance or related professional area; technical
training in HVAC-R/electrical/plumbing.
OR
• 2-year degree from
an accredited university in Building and Construction, Engineering, Mechanics,
or related major; 2 years experience in the engineering and maintenance
or related professional area; technical training
in HVAC-R/electrical/plumbing.
CORE WORK
ACTIVITIES
Managing Engineering Operations
and Budgets
• Manages the physical plant including equipment,
refrigeration, HVAC, plumbing, water treatment and electrical systems.
•
Ensures regulatory compliance to facility regulations and safety standards.
• Manages and controls heat, light and power and recommends current best
methods for energy conservation and economical facility operations.
•
Develops specifications and requirements for service contracts and administers
such contracts to support building needs.
• Distributes preventive
maintenance and repair work orders and monitors timeliness and quality
of completion.
• Oversees and directs the maintenance of grounds,
guestrooms, public space, restaurants, property vehicles and recreational
facilities.
• Develops a long term plan for preventative maintenance
and asset protection and overseeing execution of plan.
• Develops project
plans in accordance with renovation or new construction needs.
• Contacts
contractors for bids and supervising construction to ensure timely completion
of projects within budgetary guidelines.
• Builds positive relationships
with external customers such as city building/zoning department, fire prevention
bureau and vendors.
• Ensures fire crew has complete understanding of all
procedures, equipment and alarms.
• Performs monthly property inspection
to ensure buildings and grounds are maintained in excellent condition.
•
Conducts guest room and common area inspection to ensure guest satisfaction.
• Inspects and evaluates the physical condition of facilities in order
to determine the type of work required.
• Recommends or arranges
for additional services such as painting, repair work, renovations, and
the replacement of furnishings and equipment.
• Selects and orders
or purchasing new equipment, supplies, and furnishings.
• Manages parts
and equipment inventory.
Maintaining Property
Standards
• Ensures building and equipment licenses
and certifications are current.
• Maintains property life safety systems
(fire fighting equipment, sprinkler systems and alarm systems).
Ensuring Exceptional Customer Service
• Displays
leadership in guest hospitality, exemplifying excellent customer service
and creating a positive atmosphere for guest relations.
• Reviews comment
cards, guest satisfaction results and other data to identify areas
of improvement.
• Shares plans with property leadership and ensuring
corrective action is taken to continuously improve guest satisfaction.
•
Strives to improve service performance.
Conducting Human
Resources Activities
• Supervises staffing levels to ensure
that guest service, operational needs and financial objectives are met.
•
Helps train employees in safety procedures.
• Assists in training other
department employees in fire protection, safety and evacuation procedures.
• Provides feedback to employees based on observation of service
behaviors.
• Assists in performing operational activities
as necessary.
Combining
timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts
is committed to delivering exquisite experiences at more than 50 luxury hotels
and resorts in the best addresses around the world. Beginning with the debut
of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of
the twentieth century, the brand has remained committed to an uncompromising
level of bespoke and anticipatory service for all of its guests, delivered
flawlessly by a team of gracious hosts that combine classic sophistication
and modern sensibility, as well as our signature Butler Service. We invite
you to explore careers at St. Regis. In joining St.
Regis, you join a portfolio of brands with Marriott International. Be
where you can do your best work, begin your purpose, belong to
an amazing global team, and become the best version of you.