Engineering Manager

JOB SUMMARY

Manages all engineering/maintenance operations, including maintaining
the building, grounds and physical plant with particular attention towards
safety, security and asset protection. Accountable for managing the budget,
capital expenditure projects, preventative maintenance and energy conservation.
Responsible for maintaining regulatory requirements. Leads the emergency
response team for all facility issues.

CANDIDATE PROFILE

Education and Experience

•
High school diploma or GED; 4 years experience in the engineering
and maintenance or related professional area; technical training
in HVAC-R/electrical/plumbing.

OR

• 2-year degree from
an accredited university in Building and Construction, Engineering, Mechanics,
or related major; 2 years experience in the engineering and maintenance
or related professional area; technical training
in HVAC-R/electrical/plumbing.

CORE WORK
ACTIVITIES

Managing Property Operations
and Engineering Budgets

• Supervises Engineering in the absence
of the Director of Engineering.

• Assists in managing the physical plant
including equipment, refrigeration, HVAC, plumbing, water treatment, electrical
and life safety systems.

• Maintains and operates equipment at optimum
effectiveness, efficiency and safety.

• Establishes and manages
an effective rooms maintenance program.

• Ensures compliance with all
Engineering departmental policies, standards and procedures.

• Manages
department's controllable expenses to achieve or exceed budgeted goals.

•
Select and order or purchase new equipment, supplies, and furnishings.

•
Inspect and evaluate the physical condition of facilities in order to determine
the type of work required.

• Recommend or arrange for additional services
such as painting, repair work, renovations, and the replacement of furnishings
and equipment.

• Supervises the day to day operations of Engineering.

Maintaining Property Standards

• Maintains
accurate logs and records as required.

• Assists in effectively planning,
scheduling and evaluating preventative maintenance programs.

Providing Exceptional Customer Service

• Handles
guest problems and complaints effectively.

• Empowers employees
to provide excellent customer service.

• Displays leadership in guest
hospitality by exemplifying excellent customer service and creating a positive
atmosphere for guest relations.

Managing
Profitability

• Helps establish priorities for total property
maintenance needs.

• Ensures on-going communication occurs in all areas
of responsibility to create awareness of business objectives, awareness
of expectations and recognition of exemplary performance.

Managing and Conducting Human Resources Activities

•
Celebrates successes and publicly recognizes the contributions of team
members.

• Establishes and maintains open, collaborative relationships
with employees.

• Ensures employees are treated fairly and equitably.

• Strives to improve service performance.

• Provides feedback
to employees based on observation of service behaviors.

• Supervises
employee's ability to execute departmental and property emergency
procedures.

• Reviews employee satisfaction results to identify
and address employee problems or concerns.

• Solicits employee
feedback.

• Helps ensure regulatory compliance to facility regulations
and safety standards.

• Ensures disciplinary procedures and documentation
are completed according to Standard and Local Operating Procedures (SOPs
and LSOPs) and support the Peer Review Process.

• Ensures property
policies are administered fairly and consistently.