JOB SUMMARY
Manages
all engineering/maintenance operations, including maintaining the building,
grounds and physical plant with particular attention towards safety, security
and asset protection. Accountable for managing the budget, capital expenditure
projects, preventative maintenance and energy conservation. Responsible
for maintaining regulatory requirements. Assists in leading the emergency
response team for all facility issues.
CORE WORK
ACTIVITIES
Managing Engineering Operations
and Budgets
• Manages the physical plant including equipment,
refrigeration, HVAC, plumbing, water treatment and electrical systems.
•
Ensures regulatory compliance to facility regulations and safety standards.
• Manages and controls heat, light and power and recommends current best
methods for energy conservation and economical facility operations.
•
Develops specifications and requirements for service contracts and administers
such contracts to support building needs.
• Distributes preventive
maintenance and repair work orders and monitors timeliness and quality
of completion.
• Oversees and directs the maintenance of grounds,
guestrooms, public space, restaurants, property vehicles and recreational
facilities.
• Develops a long term plan for preventative maintenance
and asset protection and overseeing execution of plan.
• Develops project
plans in accordance with renovation or new construction needs.
• Contacts
contractors for bids and supervising construction to ensure timely completion
of projects within budgetary guidelines.
• Builds positive relationships
with external customers such as city building/zoning department, fire prevention
bureau and vendors.
• Ensures fire crew has complete understanding of all
procedures, equipment and alarms.
• Performs monthly property inspection
to ensure buildings and grounds are maintained in excellent condition.
•
Conducts guest room and common area inspection to ensure guest satisfaction.
• Inspects and evaluates the physical condition of facilities in order
to determine the type of work required.
• Recommends or arranges
for additional services such as painting, repair work, renovations, and
the replacement of furnishings and equipment.
• Selects and orders
or purchasing new equipment, supplies, and furnishings.
• Manages parts
and equipment inventory.
Maintaining Property
Standards
• Ensures building and equipment licenses
and certifications are current.
• Maintains property life safety systems
(fire fighting equipment, sprinkler systems and alarm systems).
Ensuring Exceptional Customer Service
• Displays
leadership in guest hospitality, exemplifying excellent customer service
and creating a positive atmosphere for guest relations.
• Reviews comment
cards, guest satisfaction results and other data to identify areas
of improvement.
• Shares plans with property leadership and ensuring
corrective action is taken to continuously improve guest satisfaction.
•
Strives to improve service performance.
MANAGEMENT
COMPETENCIES
Leadership
•
Adaptability - Maintains performance level under pressure or when experiencing
changes or challenges in the workplace.
• Communication - Conveys
information and ideas to others in a convincing and engaging manner through
a variety of methods.
• Problem Solving and Decision Making - Identifies
and understands issues, problems, and opportunities; obtains and compares
information from different sources to draw conclusions, develop and evaluate
alternatives and solutions, solve problems, and choose a course of action.
• Professional Demeanor - Exhibits behavioral styles that convey confidence
and command respect from others; makes a good first impression and represents
the company in alignment with its values.
Managing
Execution
• Building and Contributing to Teams - Actively
participates as a member of a team to move the team toward the completion
of goals.
• Driving for Results - Sets high standards of performance
for self and/or others; assumes responsibility for work objectives; initiates,
focuses, and monitors the efforts of self and/or others toward
the accomplishment goals; proactively takes action and goes beyond what
is required.
• Planning and Organizing - Gathers information
and resources required to set a plan of action for self and/or others;
prioritizes and arranges work requirements to accomplish goals and ensure work
is completed.
Building Relationships
• Coworker
Relationships - Interacts with others in a way that builds openness, trust,
and confidence in the pursuit of organizational goals and lasting relationships.
• Customer Relationships - Develops and sustains relationships based
on an understanding of customer needs and actions consistent with the company’s
service standards.
• Global Mindset - Supports employees and business
partners with diverse styles, abilities, motivations, and/or cultural
perspectives; utilizes differences to drive innovation, engagement and enhance
business results; and ensures employees are given the opportunity to contribute
to their full potential.
Generating Talent and Organizational
Capability
• Organizational Capability - Evaluates and adapts
the structure of own assignments and suggests improvements to work processes
to best fit the needs and/or support the goals of an organizational unit.
• Talent Management - Provides support and feedback to help individuals
develop and strengthen skills and abilities needed to accomplish work
objectives.
Learning and Applying Professional Expertise
• Applied
Learning - Seeks and makes the most of learning opportunities to improve
performance of self and/or others.
• Business Acumen - Understands
and utilizes business information to manage everyday operations.
•
Technical Acumen - Understands and utilizes professional skills and knowledge
in a specific functional area to conduct.
•
Basic Competencies - Fundamental competencies required for accomplishing basic
work activities.
CANDIDATE PROFILE
Education
and Experience
• High school diploma or GED; 3 years experience
in the engineering and maintenance or related professional area; technical
training in HVAC-R/electrical/plumbing.
OR
• 2-year degree from
an accredited university in Building and Construction, Engineering, Mechanics,
or related major; 1 year experience in the engineering and maintenance
or related professional area; technical training
in HVAC-R/electrical/plumbing.
At Marriott
International, we are dedicated to being an equal opportunity employer,
welcoming all and providing access to opportunity. We actively foster
an environment where the unique backgrounds of our associates are valued
and celebrated.
Our greatest strength lies in the rich blend of culture, talent, and experiences
of our associates. We are committed to non-discrimination on any protected
basis, including disability, veteran status, or other basis protected
by applicable law.
Protea Hotels by Marriott® is
the leading hospitality brand in Africa and one of the most widely recognized
hospitality brands on the continent, with over 60 hotels across South Africa,
Zambia, Nigeria, Namibia, Tanzania and Uganda. If you have a passion
for delivering every guest a personalized service experience and desire to
be part of the ‘Coolest Hotel Brand in South Africa’, join the Protea Hotels
by Marriott® team today! In joining Protea Hotels, you join a portfolio
of brands with Marriott International. Be where you can do your best
work, begin your purpose, belong to an amazing globalteam,
and become the best version of you.