POSITION OVERVIEW:
The Engineering Supervisor supports the day-to-day operations
of the Engineering Department and assists with maintaining all hotel facilities,
equipment, and systems in a safe, efficient, and guest-focused manner. This role
is a hands-on leadership position, shift responsible for supervising engineering
associates, coordinating maintenance activities, and ensuring compliance
with brand standards, safety regulations, and company policies.
This
position requires flexibility, strong technical knowledge, and the ability
to lead by example in a fast-paced, 24/7 hotel
environment.
ESSENTIAL RESPONSIBILITIES:
Perform and supervise preventive maintenance and repairs
on hotel building systems, including HVAC, electrical, plumbing, mechanical,
and life-safety systems.
Conduct routine inspections
of guestrooms, public areas, and back-of-house spaces to identify maintenance
needs and ensure brand standards are met.
Respond to maintenance
service requests in a timely and professional manner to minimize disruption
to hotel operations and guest experience.
Assist with special
projects, renovations, and capital improvements
as assigned.
Ensure all preventive maintenance programs
are followed and updated as needed.
Ensure compliance with all
local, state, and federal regulations related to building systems, safety,
and environmental standards.
Complete required inspections,
testing, and documentation for life-safety systems, including fire alarms,
generators, sprinklers, and emergency systems.
Conduct regular
safety inspections and participate in fire drills and emergency response
procedures.
Maintain proper lock and key control and ensure
building security standards are upheld.
Report safety hazards,
maintenance concerns, and non-compliance issues promptly to engineering
leadership.
Supervise and coordinate the activities
of engineering associates during assigned shifts.
Assign daily
work orders and ensure tasks are completed according to standards
and timelines.
Assist with training, coaching, scheduling,
and performance feedback for engineering team members.
Promote
teamwork, accountability, and adherence to Marriott and company service
culture.
Step in to perform hands-on maintenance duties as needed
to support the team and operations.
Help maintain inventory
of tools, equipment, and maintenance supplies.
Assist
with ordering parts and materials while supporting cost-control
initiatives.
Maintain control over storage areas, tools,
and department equipment.
Coordinate with vendors, contractors,
and suppliers for services, estimates, and repairs
as needed.
Communicate effectively with management and other
departments regarding maintenance priorities and operational
issues.
Maintain accurate maintenance records, logs, and work
orders using brand-required systems.
Interact with guests in
a courteous and professional manner when addressing maintenance concerns,
reinforcing Delta Hotels’ service standards.
Identify
opportunities to improve maintenance efficiency, equipment reliability,
and energy usage.
Escalate significant maintenance issues
and recommend corrective actions or capital needs when
appropriate.
Assist in budgeting, long-range planning,
and capital expenditure discussions as requested
by leadership.
QUALIFICATIONS:
High school diploma or GED
required.
Technical, trade, or vocational training
preferred.
Minimum of 1–2 years of experience in building
maintenance or engineering; hotel experience preferred.
Prior
supervisory or lead experience preferred.
Strong working
knowledge of HVAC, electrical, plumbing, and mechanical
systems.
Ability to communicate effectively in English
with guests, associates, and leadership.
Ability to lift up to 50
lbs, climb ladders, stand, walk, and perform physical maintenance
tasks.
Flexible schedule required, including nights, weekends,
and holidays as business needs dictate.
PERFORMANCE
STANDARDS
Customer Satisfaction:
Our customers are
what we are about. One of the keys to a positive guest experience is positive
interaction with Crescent staff. It is essential that you always remain
professional, and that you treat all guests and associates with courtesy
and respect, under all circumstances. Every Crescent associate is a guest
relations ambassador, every working minute of every day.
Work
Habits:
In order to maintain a positive guest and associate experience,
your work habits should always meet and strive to exceed hotel standards
for work procedures, dress, grooming, punctuality and attendance.
You should be adaptable to change in your work area and in hotel procedures
with a willingness to learn new skills and/or improve existing ones, have
the ability to solve routine problems that occur on the job and ask for help
whenever you are not sure how to do something.
Safety & Security:
The safety and security of our guests and associates is of utmost
importance to Crescent. Every Crescent associate should adhere to the hotel
security policies and procedures, particularly regarding key controls, lifting
heavy objects, using chemicals, and effectively reporting safety hazards
and safety concerns.
NOTE:
This description
excludes non-essential and marginal functions of the position that
are incidental to the performance of the fundamental job duties.
Furthermore, the specific examples in each section are not intended to
be all-inclusive.
Rather, they represent the typical elements and criteria considered necessary
to perform the job successfully. Other job-related duties may be assigned by
the associate’s supervisor.
Furthermore, this description is subject
to change, in the sole discretion of the Company, and in no way creates
an employment contract, implied or otherwise; each associate remains, at all
times, an “at will” associate
Equal Opportunity Employer/Protected
Veterans/Individuals with Disabilities
This employer is required
to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the
href="https://www.eeoc.gov/poster">Know Your Rights notice from
the Department of Labor.
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are outside of Marriott International, Inc. and its subsidiaries (“Marriott”).
These businesses are separate companies and separate employers from Marriott.
They control their own employment policies and practices, including hiring.
If you accept a position with one of these businesses, you will not be employed
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