POSITION SUMMARY
Provide waxing and skincare services to guests. Assess guest needs,
inquire about contraindications, and examine skin, hair, or nails to evaluate
condition, appearance, and appropriateness of scheduled service. Determine
and advise guests on proper skin, hair, or nail care and recommend home care
regimens. Promote and sell spa/salon services and retail products. Escort guests
to and from treatment rooms.
Set up workstation and/or treatment room with necessary products, equipment,
and supplies to ensure guest comfort and safety. Clean, maintain, and sterilize
tools. Monitor and stick to time schedule throughout the day. Handle
inappropriate guest behavior by stopping service and informing
supervisor/manager. Maintain current licensure in service area.
Report accidents, injuries, and unsafe work conditions to manager; complete
safety training and certifications. Follow all company policies and procedures;
ensure uniform and personal appearance are clean and professional; maintain
confidentiality of proprietary information; protect company assets.
Welcome and acknowledge all guests according to company standards; anticipate
and address guests’ service needs; assist individuals with disabilities; thank
guests with genuine appreciation. Speak with others using clear and professional
language. Develop and maintain positive working relationships with others;
support team to reach common goals; listen and respond appropriately to
the concerns of other employees. Comply with quality assurance expectations
and standards. Move, lift, carry, push, pull, and place objects weighing less
than or equal to 10 pounds without assistance.
Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: Technical, Trade, or Vocational
School Degree.
Related Work Experience: At least 1 year of related work
experience.
Supervisory Experience: No supervisory experience.
REQUIRED QUALIFICATIONS
License or Certification: Valid State
Esthetician License
At more
than 100 award-winning properties worldwide, The Ritz-Carlton Ladies
and Gentlemen create experiences so exceptional that long after a guest stays
with us, the experience stays with them. Attracting the world’s top hospitality
professionals who curate lifelong memories, we believe that everyone succeeds
when they are empowered to be creative, thoughtful and compassionate.