Event Concierge (On-Call)
Negotiable
Experience
1-3 years
Job Type
Full Time
Location
United States, Los Angeles
POSITION SUMMARY
Meet group coordinator/host(ess) prior to functions, make introductions,
and ensure that all arrangements are agreeable. Read and analyze banquet event
order in order to gather guest information, determine proper set up, timeline,
specific guest needs, buffets, action stations, etc. Respond to and try
to fulfill any special banquet event arrangements. Follow up on special banquet
event arrangements to ensure compliance.
Follow all company
and safety and security policies and procedures; report accidents, injuries,
and unsafe work conditions to manager; and complete safety training
and certifications. Ensure uniform and personal appearance are clean
and professional, maintain confidentiality of proprietary information,
and protect company assets. Welcome and acknowledge all guests according
to company standards, anticipate and address guests’ service needs, and thank
guests with genuine appreciation.
Speak with others using clear and professional language, and answer telephones
using appropriate etiquette. Develop and maintain positive working relationships
with others, and support team to reach common goals. Ensure adherence to quality
expectations and standards. Read and visually verify information in a variety
of formats (e.g., small print). Visually inspect tools, equipment, or machines
(e.g., to identify defects).
Stand, sit, or walk for an extended period of time or for an entire work shift.
Move, lift, carry, push, pull, and place objects weighing less than or equal
to 25 pounds without assistance. Move through narrow, confined, or elevated
spaces. Move over sloping, uneven, or slippery surfaces as well as up and down
stairs and/or service ramps. Reach overhead and below the knees, including
bending, twisting, pulling, and stooping.
Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D.
equivalent.
Related Work Experience: At least 1 year of related work
experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal
opportunity employer, welcoming all and providing access to opportunity.
We actively foster an environment where the unique backgrounds of our associates
are valued and celebrated. Our greatest strength lies in the rich blend
of culture, talent, and experiences of our associates. We are committed
to non-discrimination on any protected basis, including disability, veteran
status, or other basis protected by applicable law. Marriott International
considers for employment qualified applicants with criminal histories consistent
with applicable federal, state and local law.
Marriott Hotels strive to elevate the art of hospitality,
innovating at every opportunity while keeping the comfort of the oh-so-familiar
all around the globe.
As a host with Marriott Hotels, you will help keep the promise of “Wonderful
Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking
service that upholds and builds upon this living legacy. With the name that’s
synonymous with hospitality the world over, we are proud to welcome you
to explore a career with Marriott Hotels. In joining Marriott Hotels, you join
a portfolio of brands with Marriott International. Be where you can
do your best work, begin your purpose, belong to an amazing global
team, and become the best version of you.
