Event Coordinator

Description

face="font-size:1.0pt;">Summary:
The Event Coordinator provides support
and assistance for Event Managers in the planning and execution of events.
Preparse event documentation for the customer and coordinate distribution
to appropriate hotel departments.

Responsibilities:
•Provide
the highest quality of service to the guest at all times and anticipate
and exceed guest expectations. Know and live the mission and the White
Lodging/brand basics. Understand the Hotel Improvement Plan.
•Type Banquet
Event Orders, resumes and cover sheets and distribute to the appropriate hotel
departments. Produce all correspondence in a professional manner.
•Handle
special projects from the Event Management Director/Managers.
•Responsible
for tracking and maintaining purchase orders and invoices.
•Order supplies
for office.
•Log and file turnovers from Sales.
•Attend BEO meeting when
necessary.
•Coordinate and handle affiliate groups with Event Manager’s
supervision.
•Arrange in-house meetings including blocking space and creating
the BEO.
•Type post-con reports and critiques.
•Create house accounts
in PMS and bookings in Delphi.
•Always answer the telephone within three
rings with a smile and answer questions accordingly or transfer.
•Call
customer for guarantee number and enter in Delphi.
•Complete order form
for amenities, electrical service, security, telecom and parking
vouchers.
•Provide support for business center.
•Establish, develop
and maintain a filing system.
•Have knowledge and familiarity with hotel
facility.
•Have effective communication skills.
•Ensure security
and confidentiality of all guest and hotel information
and material.
•Practice energy conservation at all times
•Notify
manager/AYS of maintenance issues.
•Maintain a clean and orderly work area
in accordance with hotel standards.
•Attend work on time as scheduled
and adhere to attendance policy.
•Participate in daily preshift.
•Utilize
property Service Recovery/Defect Tracking processes.
•Report unsafe
conditions and suspicious activity to Loss Prevention/Management.
•Practice
safety standards at all times and keep the property safe for guests and fellow
associates.

Use wet floor signs as needed. Use personal protective equipment.
•Wear
uniform, including nametag at all times in accordance with the Standards
of Appearance.
•Communicate properly and effectively with the guest,
associates and managers. Effectively respond to guest complaints.
•Promote
teamwork and associate morale.
•Maintain knowledge of hotel property, hotel
staff, hotel services, hotel service hours of operation, and hotel surroundings
(i.e. mall, restaurants).
•Adhere to all work rules, procedures and policies
established by the company. This includes, but is not limited to those contained
in the Associate Orientation Handbook and the red Emergency Response Procedures
Manual. Have a thorough knowledge of emergency procedures.

Complete Chemical Training and Blood borne Pathogen Training.
•Follow proper
key control procedures.
•Perform other duties as assigned.

Other
information:
COMPETENCIES
•Job Knowledge

•Flexibility/Adaptability
•Quality of Work
•Perseverance
•Quantity
of Work
•Organization Skills
•Guest Focus/Customer Service

•Effort
•Reliability/Dependability
•Judgment/Problem
Solving
•Motivation/Initiative

•Cooperation/Teamwork

SKILLS
•Must pass certification quiz/test
for position.
•Knowledge of Excel and Word


EDUCATION/EXPERIENCE
•Experience with PMS and Delphi is
a plus

WORKING CONDITIONS
•Lift, carry or otherwise move up to 10 lbs.
regularly. Lift, carry or otherwise move up to 25 lbs occasionally
with assistance. Follow proper moving and lifting procedures identified
in Departmental Orientation Handbook. Regularly required to stand; sit; walk;
reach; use hands to finger, handle or feel; talk and hear.

FULL TIME
BENEFIT OVERVIEW
•Medical, Dental, and Vision
•Life Insurance
•Employee
Assistance Program (EAP)
•401(k)
•Vacation and Paid Time Off
(PTO)
•Tuition Reimbursement
•Complimentary and Discounted Rooms

Additional Information: This hotel is owned and operated by an independent
franchisee. The franchisee is a separate company and a separate employer
from Marriott International, Inc. and its subsidiary companies (collectively,
“Marriott”).

The franchisee solely controls all aspects of the hotel’s employment policies
and practices, including hiring, termination, discipline, staffing,
compensation, benefits, and all other terms and conditions of employment. If
you apply for this position, Marriott will have no involvement in the selection
process. Your application information will not be provided to or accessible
by Marriott. If you accept a position at this hotel, you will be employed by
a franchisee, not Marriott.