POSITION SUMMARY
Our jobs aren’t just about putting food on the table that our guests
will enjoy until they ask for their bill.
Instead, we want to build an experience that is memorable and unique – with food
and drinks on the side. Our Guest Service Support Experts take the initiative
and deliver a wide range of services to make sure food and beverage operations
run smoothly. Whether setting tables, assisting the kitchen, or cleaning work
areas and replenishing supplies, the Guest Service Support Expert provides
the support that make transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical
to success – creating a safe workplace, following company policies
and procedures, upholding quality standards, and ensuring your uniform, personal
appearance, and communications are professional. Guest Service Support Experts
will be on their feet and moving around (stand, sit, or walk for an extended
time; moving over sloping, uneven, or slippery surfaces), managing the menu
(read and visually verify information), and taking a hands-on approach to work
(move, lift, carry, push, pull, and place objects weighing less than or equal
to 25 pounds without assistance and 50 pounds with assistance; reach overhead
and below the knees, including bending, twisting, pulling, and stooping). Doing
all these things well (and other reasonable job duties as requested) is critical
for Guest Service Support Experts – to get it right for our guests and our
business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work
Experience: No related work experience.
Previous experience in a food and beverage environment preferred.
Supervisory Experience: No supervisory experience.
License
or Certification: None
We’re proud
to offer a wide range of benefits designed to support you and your family,
enrich your wellbeing, empower your career, and spark new adventures. Benefits
eligibility and options may vary depending on employment status, position
and location.
Click
href="https://life.marriott.com/wp-content/uploads/2025/09/benefitsoverviewf_2025edits_8.19.25.pdf"
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At Westin, we
are committed to empowering guests to regain control and enhance their
well-being when they need it most while traveling, ensuring they can be the best
version of themselves. To achieve the brand mission of becoming the preeminent
wellness brand in hospitality, we need passionate and engaged associates
to bring the brand’s unique programming to life. We want our associates
to embrace their own well-being practices both on and off property. You are
the ideal Westin candidate if you are passionate; you are active and take pride
in how you maintain your well-being; you are optimistic; you are adventurous.
Be where you can do your best work, begin your purpose,
belong to an amazing globalteam, and become the best version
of you.