Event Executive

POSITION
SUMMARY

Update information board on
a regular basis to inform employees of important events. Provide assistance
and guidance to employees who are struggling with job duties (e.g., low package
sales numbers). Assign lead calls or emails to Sales Executives based on line
rotation. Create spreadsheets to organize information related to Sales
and Marketing activities (e.g., mailing lists, tours). Enter, retrieve,
reconcile, and verify information in software involved in the sales process.

Contact appropriate individual or department as necessary to resolve guest
calls, requests, or problems. Promote awareness of brand image internally
and externally. Use sales techniques that maximize revenue while maintaining
existing guest loyalty to Marriott, including up-selling. Encourage guests
or callers to purchase or schedule preview package sales/tours and answer
questions about property facilities/services.

Assist management
in hiring, training, scheduling, evaluating, counseling, disciplining,
and motivating and coaching employees; serve as a role model and first point
of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report
accidents, injuries, and unsafe work conditions to manager.

Follow all company policies and procedures; ensure uniform and personal
appearance are clean and professional; protect company assets. Anticipate
and address guests’ service needs; assist individuals with disabilities; thank
guests with genuine appreciation. Speak with others using clear and professional
language; prepare and review written documents accurately and completely; answer
telephones using appropriate etiquette. Develop and maintain positive working
relationships with others. Ensure adherence to quality expectations
and standards; identify, recommend, develop, and implement new ways to increase
organizational quality.

Read and visually verify information in a variety of formats. Move, lift, carry,
push, pull, and place objects weighing less than or equal to 10 pounds without
assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma
or GED equivalent.

Related Work Experience: At least 1 year of related
work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

JW
万豪酒店是万豪国际集团旗下的奢华酒店品牌，在全球各大城市和度假胜地拥有 100
多间酒店及度假酒店。JW
坚持以人为本的品牌文化，深信员工是我们的立足之本，有了快乐的员工，才有满意的宾客。JW
万豪酒店的员工自信、创新、真诚、敏悟，传承了万豪国际集团创始人 J.Willard
Marriott（与品牌同名）的卓越品质。欢迎加入我们，成为 JW
万豪大家庭的一员，体验不同以往的工作氛围，在多元化环境中感受同事情谊。JW
为员工提供培训、发展、认可的机会，让您在注重整体健康的豪华环境中尽情挥洒工作热情。超凡待客之道源于员工关怀之道。这就是
JW 非凡款待。加入 JW
万豪酒店，便是加入万豪国际集团的非凡品牌组合。从这里扬帆起航，发挥个人价值，追求人生目标，融入卓越国际团队，展现真我风采。