Event Management - Executive

POSITION SUMMARY

Perform general office duties to support Sales & Marketing (e.g.,
filing, sending emails, typing, faxing, copying). Prepare sales-related
documents throughout the sales process (e.g., proposals, contracts, or banquet
event orders). Promote awareness of brand image internally and externally.
Gather materials and assemble information packages (e.g., brochures, promotional
materials). Use sales techniques that maximize revenue while maintaining
existing guest loyalty to Marriott.

Enter, retrieve, reconcile, and verify information (e.g., commissions, leads,
third parties) in software involved in the sales process. Answer guest questions
about property facilities/services (e.g., hours of operation, rates and room
types, packages, promotions, entertainment, restaurants, special events). Serve
as the point of contact for clients and communicate with them by phone and email
to respond to questions and requests.

Follow all company
policies and procedures; ensure uniform and personal appearance are clean
and professional; maintain confidentiality of proprietary information; protect
company assets. Welcome and acknowledge all guests according to company
standards; anticipate and address guests’ service needs; thank guests
with genuine appreciation. Speak with others using clear and professional
language; prepare and review written documents accurately and completely; answer
telephones using appropriate etiquette.

Develop and maintain positive working relationships with others; support team
to reach common goals; listen and respond appropriately to the concerns of other
employees. Comply with quality assurance expectations and standards. Move, lift,
carry, push, pull, and place objects weighing less than or equal to 10 pounds
without assistance. Perform other reasonable job duties as requested
by Supervisors.

PREFERRED QUALIFICATIONS

Education: High
school diploma or G.E.D. equivalent.

Related Work Experience: At least 1
year of related work experience.

Supervisory Experience: No supervisory
experience.

License or Certification: None

Every day, we set
the standard for rare and special luxury service the world over and pride
ourselves on delivering excellence in the care and comfort of our
guests.

Your role will be to ensure that the “Gold Standards”
of The Ritz-Carlton are delivered graciously and thoughtfully every day.
The Gold Standards are the foundation of The Ritz-Carlton and are what guides
us each day to be better than the next. It is this foundation and our belief
that our culture drives success by which The Ritz Carlton has earned
the reputation as a global brand leader in luxury hospitality. As part of our
team, you will learn and exemplify the Gold Standards, such as our Employee
Promise, Credo and our Service Values.

And our promise to you is that we offer the chance to be proud of the work
you do and who you work with.

In joining The Ritz-Carlton,
you join a portfolio of brands with Marriott International. Be where
you can do your best work, begin your purpose, belong to
an amazing global team, and become the best version
of you.