Event Operation Supervisor
Negotiable
Experience
1-3 years
Job Type
Full Time
Location
Japan, Tokyo
POSITION SUMMARY
Ensure staff is working together as a team to ensure optimum service
and that guest needs are met. Inspect grooming and attire of staff, and rectify
any deficiencies. Complete opening and closing duties including setting up
necessary supplies and tools, cleaning all equipment and areas, locking doors,
etc. Inspect storage areas for organization, use of FIFO, and cleanliness.
Complete scheduled inventories and stock and requisition necessary supplies.
Monitor dining rooms for seating availability, service, safety, and well
being of guests.
Complete work orders for maintenance repairs.
Assist management
in hiring, training, scheduling, evaluating, counseling, disciplining,
and motivating and coaching employees; and serve as a role model and first point
of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow
all company and safety and security policies and procedures; report accidents,
injuries, and unsafe work conditions to manager; and complete safety training
and certifications. Ensure uniform and personal appearance are clean
and professional, maintain confidentiality of proprietary information,
and protect company assets. Welcome and acknowledge all guests according
to company standards, anticipate and address guests’ service needs, assist
individuals with disabilities, and thank guests with genuine appreciation. Speak
with others using clear and professional language.
Develop and maintain positive working relationships with others, support team
to reach common goals, and listen and respond appropriately to the concerns
of other employees. Ensure adherence to quality expectations and standards;
and identify, recommend, develop, and implement new ways to increase
organizational efficiency, productivity, quality, safety, and/or cost-savings.
Read and visually verify information in a variety of formats (e.g., small
print). Visually inspect tools, equipment, or machines (e.g., to identify
defects). Stand, sit, or walk for an extended period of time or for an entire
work shift.
Move, lift, carry, push, pull, and place objects weighing less than or equal
to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying
size and weight, requiring fine motor skills and hand-eye coordination. Move
through narrow, confined, or elevated spaces. Move up and down stairs and/or
service ramps. Reach overhead and below the knees, including bending, twisting,
pulling, and stooping.
Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D.
equivalent.
Related Work Experience: At least 2 years of related work
experience.
Supervisory Experience: At least 1 year of supervisory
experience.
License or Certification: None
At Marriott International, we are dedicated to
being an equal opportunity employer, welcoming all and providing access
to opportunity. We actively foster an environment where the unique backgrounds
of our associates are valued and celebrated. Our greatest strength lies in
the rich blend of culture, talent, and experiences of our associates. We
are committed to non-discrimination on any protected basis, including
disability, veteran status, or other basis protected by applicable
law.
EDITION Hotels combine the visionary genius
of boutique hotelier Ian Schrager, the service delivery of a world-class luxury
hotel, and the global reach of Marriott International to create an entirely new
experience in the world of hospitality. EDITION delivers the best of both worlds
in a delicate balancing act – polish with personality, perfectionism
with individualism, and comfort with charisma and charm.
The brand targets sophisticated, knowledgeable consumers who understand quality,
originality, design, and service excellence, but who want it without limitations
– breaking the bounds of convention and demanding an attitude and a feeling
wrapped in a package that showcases the exceptional.
