Event Operations Manager

Negotiable

Marriott International

Experience

Unlimited

Job Type

Full Time

Location

Australia, Melbourne

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Job Description

Rising 80 stories above
the city, The Ritz-Carlton, Melbourne is an elevated luxury
retreat offering breathtaking views across Melbourne, Port Phillip Bay, and
the surrounding ranges. The hotel features 2,781 square metres
of sophisticated conference and event space set across two levels, positioning
it as one of the city’s most striking destinations for meetings and events.
At its centre is the Grand Ballroom—an architectural showpiece
featuring seven‑metre‑high ceilings, twelve sculptural chandeliers, and
a dramatic floor‑to‑ceiling feature window. With ten versatile event rooms,
seven dedicated breakout spaces, and capacity for up to 958
guests, the property provides a dynamic and flexible environment
for conferences, celebrations, and high‑profile gatherings in the heart
of Melbourne’s CBD.

style="margin-left:0px">Position Summary:

style="margin-left:0px">Join our Ladies and Gentlemen and be responsible
for overseeing banquet operations, leading the banquet team, ensuring
exceptional customer service.
Working
alongside the Director of Food & Beverage on budgeting, payroll management
& human operations
Tasked
with service trainings for the banquet operation teams
style="margin-left:0px">Point of Contact in coordination of events
and activities internally and externally
style="margin-left:0px">Manage supply needs, inventories, equipment, and staff
scheduling.
Support the hotel’s service
and relationship strategy, driving guest loyalty by creating unforgettable
memories through each guest experience.
style="margin-left:0px">Build and strengthen relationships with existing and new
guests, exhibiting our legendary service and enabling future bookings.

Ensure you and the team uphold all company
policies and procedures and complete all required managerial tasks in a prompt
& thorough manner.
Inspire
the Banquets team to provide quality service and exceed guest
expectations.
Be an empowering leader
by providing motivation and support to your department’s Ladies
and Gentlemen.
Plan and execute team
building activities for our associates as they are our most important
assets.
Liaise with stakeholders,
clients and other individuals as the main point of contact for events &
kitchen functions.

style="margin-left:0px">About You:

style="margin-left:0px">Relevant experience in a similar managerial
role
Working rights
in Australia
Enthusiastic to escalate
your career
An up-to-date Victorian
RSA
Self-motivated, driven
and energized in a fast-paced environment
style="margin-left:0px">Armed with smart solutions and a can-do
attitude

style="margin-left:0px">Our Benefits:

style="margin-left:0px">Exclusive staff discounts on food and beverage and hotel
rooms (including all properties within the Marriott International group)
for you, your family and friends
Be
part of Life with the Works program where you can enjoy flexible working hours
& locations, time off to pursue your passion through sabbatical leave,
and paid leave during your birthday month
style="margin-left:0px">Grow, develop, and progress with internationally
recognised training programs, unlimited strategic development and exciting
career opportunities within the Marriott International group
style="margin-left:0px">Genuine care for associates’ physical, emotional
and financial wellbeing through our Employee Assistance Program
Opportunity to receive Employee Referral Incentives
and get paid for working with your friend
style="margin-left:0px">Work for the Largest Hotel Network in the World
which values equality, diversity and inclusiveness

style="margin-left:0px">

Marriott
International is an equal opportunity employer. We believe in hiring a diverse
workforce and sustaining an inclusive, people-first culture.

We are committed to non-discrimination on any protected basis, such
as disability and veteran status, or any other basis covered under applicable
law.

At more than 100 award-winning properties worldwide,
The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional
that long after a guest stays with us, the experience stays with
them. Attracting the world’s top hospitality professionals who curate lifelong
memories, we believe that everyone succeeds when they are empowered to
be creative, thoughtful and compassionate.

Every day, we set
the standard for rare and special luxury service the world over and pride
ourselves on delivering excellence in the care and comfort of our
guests.

Your role will be to ensure that the “Gold Standards”
of The Ritz-Carlton are delivered graciously and thoughtfully every day.
The Gold Standards are the foundation of The Ritz-Carlton and are what guides
us each day to be better than the next. It is this foundation and our belief
that our culture drives success by which The Ritz Carlton has earned
the reputation as a global brand leader in luxury hospitality. As part of our
team, you will learn and exemplify the Gold Standards, such as our Employee
Promise, Credo and our Service Values. And our promise to you is that we offer
the chance to be proud of the work you do and who you work with.

In joining The Ritz-Carlton, you join a portfolio of brands with Marriott
International. Be where you can do your best work, begin your
purpose, belong to an amazing global team, and become the best
version of you.

Marriott International

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We have an extraordinary portfolio of brands, with over 9,700 hotels and resorts under more than 30 preferred brands in the industry, covering 143 countries and regions, offering a richer selection for you to feel, experience, and explore the world.

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