Event Operations Supervisor
Negotiable
Experience
1-3 years
Job Type
Full Time
Location
Canada, Toronto
POSITION SUMMARY
Responsible for all on-site details for executing group events, develop
and follow checklist/itinerary, and troubleshoot event problems. Serve
as liaison and contact person for coordinating details of events with clients,
outside vendors, meeting planners, and others involved in events. Design,
confirm, and communicate room layouts and set-up requirements for special
events. Enter and retrieve information contained in computer databases using
a keyboard, mouse, or trackball to update records, files, and reservations.
Transmit information or documents using computer, mail, or facsimile machine.
Operate standard office equipment other than computers. Prepare weekly
departmental payroll paperwork.
Assist management in hiring,
training, scheduling, evaluating, counseling, disciplining, and motivating
and coaching employees; and serve as a role model and first point of contact
of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company
and safety and security policies and procedures, report accidents and injuries,
and complete safety training and certifications. Ensure uniform and personal
appearance are clean and professional, maintain confidentiality of proprietary
information, protect company assets, and visually inspect tools, equipment,
or machines. Welcome and acknowledge all guests according to company standards,
anticipate and address guests’ service needs, and thank guests with genuine
appreciation.
Speak with others using clear and professional language, prepare and review
written documents accurately and completely, and answer telephones using
appropriate etiquette. Develop and maintain positive working relationships
with others, support team to reach common goals, and listen and respond
appropriately to the concerns of other employees. Ensure adherence to quality
expectations and standards. Move, lift, carry, push, pull, and place objects
weighing less than 50 pounds without assistance.
PREFERRED
QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: Less than 1 year related work experience.
Supervisory Experience: At least 2 years of supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal
opportunity employer, welcoming all and providing access to opportunity.
We actively foster an environment where the unique backgrounds of our associates
are valued and celebrated.
Our greatest strength lies in the rich blend of culture, talent, and experiences
of our associates. We are committed to non-discrimination on any protected
basis, including disability, veteran status, or other basis protected
by applicable law.
Notification to Applicants: Marriott
Downtown at CF Toronto Eaton Centre takes seriously its obligations under
provincial human rights and accessibility legislation (such as the Accessibility
for Ontarians with Disabilities Act, 2005, the Accessibility for Manitobans Act,
and Nova Scotia Accessibility Act). We are happy to provide accommodations
to job applicants needing assistance. If you require an accommodation
in relation to this job posting, our online application or an interview, please
call 905-366-5227 or email
target="_blank">CanadaApplicationAccommodation@marriott.com and
a member of our Human Resources team will respond to your request. Please note
that this phone number and email are only for those individuals who would like
to request an accessibility accommodation as part of the recruiting process.
This posting is for an existing vacancy.
Marriott Hotels
strive to elevate the art of hospitality, innovating at every opportunity while
keeping the comfort of the oh-so-familiar all around the globe. As a host
with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality.
Always.” by delivering thoughtful, heartfelt, forward-thinking service
that upholds and builds upon this living legacy. With the name that’s synonymous
with hospitality the world over, we are proud to welcome you to explore a career
with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands
with Marriott International. Be where you can do your best work,
begin your purpose, belong to an amazing global team,
and become the best version of you.
