Event Services Supervisor (Female Arabic Speaker)
Negotiable
Experience
1-3 years
Job Type
Full Time
Location
Kuwait, Kuwait City
POSITION SUMMARY
Ensure staff is working together as a team. Inspect grooming and attire
of staff and rectify any deficiencies. Communicate with guests, other employees,
or departments to ensure guest needs are met. Respond to and try to fulfill any
special banquet event arrangements. Set up banquet area/room, ensuring
cleanliness and proper set up of furniture/equipment.
Inspect and maintain table set-ups for cleanliness, neatness and agreement
with group requirements and company standards, and resolve any problems.
Document pertinent information in appropriate department logbook.
Assist management in hiring, training, scheduling, evaluating, counseling,
disciplining, and motivating and coaching employees. Develop and maintain
positive working relationships with others, and support team to reach common
goals. Follow all company and safety and security policies and procedures;
report accidents, injuries, and unsafe work conditions to manager; and complete
safety training and certifications. Ensure uniform and personal appearance
are clean and professional, maintain confidentiality of proprietary information,
and protect company assets.
Welcome and acknowledge all guests according to company standards, anticipate
and address guests’ service needs, assist individuals with disabilities,
and thank guests with genuine appreciation. Speak with others using clear
and professional language, and answer telephones using appropriate etiquette.
Ensure adherence to quality expectations and standards. Read and visually verify
information in a variety of formats (e.g., small print). Stand, sit, or walk
for an extended period of time or for an entire work shift.
Move, lift, carry, push, pull, and place objects weighing less than or equal
to 50 pounds without assistance and objects weighing in excess of 75 pounds
with assistance. Grasp, turn, and manipulate objects of varying size and weight,
requiring fine motor skills and hand-eye coordination. Move over sloping,
uneven, or slippery surfaces as well as up and down stairs and/or service ramps.
Reach overhead and below the knees, including bending, twisting, pulling,
and stooping. Perform other reasonable job duties as requested.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D.
equivalent.
Related Work Experience: At least 1 year of related work
experience.
Supervisory Experience: At least 1 year of supervisory
experience.
License or Certification: None
At Marriott International, we are dedicated to
being an equal opportunity employer, welcoming all and providing access
to opportunity.
We actively foster an environment where the unique backgrounds of our associates
are valued and celebrated. Our greatest strength lies in the rich blend
of culture, talent, and experiences of our associates. We are committed
to non-discrimination on any protected basis, including disability, veteran
status, or other basis protected by applicable law.
At
Courtyard, we’re passionate about better serving the needs of travelers
everywhere. It’s what inspired us to create the first hotel designed
specifically for business travelers, and it’s why the Courtyard experience today
empowers our guests, no matter the purpose of their trip. We’re looking
for achievers who are passionate about providing a guest experience that goes
above and beyond, enjoy being part of a small yet ambitious team, and love
learning how to always improve – all while having fun.
