Events Booking Center Sales Executive
Negotiable
Experience
1-3 years
Job Type
Full Time
Location
Cape Verde, Sal
POSITION SUMMARY
Update information board on a regular basis to inform employees
of important events. Provide assistance and guidance to employees who
are struggling with job duties (e.g., low package sales numbers). Assign lead
calls or emails to Sales Executives based on line rotation. Create spreadsheets
to organize information related to Sales and Marketing activities (e.g., mailing
lists, tours). Enter, retrieve, reconcile, and verify information in software
involved in the sales process.
Contact appropriate individual or department as necessary to resolve guest
calls, requests, or problems. Promote awareness of brand image internally
and externally. Use sales techniques that maximize revenue while maintaining
existing guest loyalty to Marriott, including up-selling. Encourage guests
or callers to purchase or schedule preview package sales/tours and answer
questions about property facilities/services.
Assist management
in hiring, training, scheduling, evaluating, counseling, disciplining,
and motivating and coaching employees; serve as a role model and first point
of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report
accidents, injuries, and unsafe work conditions to manager.
Follow all company policies and procedures; ensure uniform and personal
appearance are clean and professional; protect company assets. Anticipate
and address guests’ service needs; assist individuals with disabilities; thank
guests with genuine appreciation. Speak with others using clear and professional
language; prepare and review written documents accurately and completely; answer
telephones using appropriate etiquette. Develop and maintain positive working
relationships with others. Ensure adherence to quality expectations
and standards; identify, recommend, develop, and implement new ways to increase
organizational quality.
Read and visually verify information in a variety of formats. Move, lift, carry,
push, pull, and place objects weighing less than or equal to 10 pounds without
assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma
or GED equivalent.
Related Work Experience: At least 1 year of related
work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal
opportunity employer, welcoming all and providing access to opportunity.
We actively foster an environment where the unique backgrounds of our associates
are valued and celebrated. Our greatest strength lies in the rich blend
of culture, talent, and experiences of our associates.
We are committed to non-discrimination on any protected basis, including
disability, veteran status, or other basis protected by applicable
law.
Delta Hotels provide a seamless travel experience
that has been thoughtfully designed with the essential needs of the modern
frequent traveler in mind. We flawlessly deliver the key essentials guests need
and we work hard to eliminate everything they don’t. At Delta Hotels
by Marriott, we are always warm, wise and in control so our guests can focus
on what’s most important. With a strong presence in Canada, the United Kingdom,
and the United States, Delta Hotels by Marriott is rapidly expanding across
markets all around the world. If you enjoy delivering purposeful service
and focusing on the details that matter, we invite you to explore jobs at Delta
Hotels by Marriott.
In joining Delta Hotels, you join a portfolio of brands with Marriott
International. Be where you can do your best work, begin your
purpose, belong to an amazing global team, and become the best
version of you.
