POSITION SUMMARY
Verify on-property event planning and execution, provide on-property
sales support for MSB property General Managers, and complete administrative
duties. Serve as primary point-of-contact for guests organizing and attending
meeting events at property to verify their end-to-end experience operates
smoothly. Act as the primary point of contact for the Group Sales Office
and Area Sales teams. Collect, develop, and submit content to update property
websites on Marriott.com. Administrative duties to be delegated at
the discretion of property General Managers.
Follow all company
policies and procedures, verify uniform and personal appearance is clean
and professional, maintain confidentiality of proprietary information,
and protect company assets.
Welcome and acknowledge all guests according to company standards, anticipate
and address guests’ service needs, assist individuals with disabilities,
and thank guests with genuine appreciation. Speak with others using clear
and professional language, prepare and review written documents accurately
and completely, and answer telephones using appropriate etiquette. Develop
and maintain positive working relationships with others, support team to reach
common goals, and listen and respond appropriately to guest concerns. Stand,
sit, or walk for an extended period of time. Move, lift, carry, push, pull,
and place objects weighing less than or equal to 10 pounds without assistance.
Perform other reasonable job duties as requested by Supervisors.
At Courtyard, we’re passionate about better serving
the needs of travelers everywhere. It’s what inspired us to create the first
hotel designed specifically for business travelers, and it’s why the Courtyard
experience today empowers our guests, no matter the purpose of their trip.
We’re looking for achievers who are passionate about providing a guest
experience that goes above and beyond, enjoy being part of a small yet ambitious
team, and love learning how to always improve – all while having fun.