Executive Assistant - Sheraton Lagos Hotel

POSITION SUMMARY

Greet persons entering the office, determine nature and purpose
of visit, and direct/escort to destination. Open, read, and prepare answers
to routine letters. Locate and attach appropriate files to incoming
correspondence requiring replies. Take and distribute meeting minutes
to appropriate individuals. Handle and distribute incoming and outgoing mail.
Create and maintain computer- and paper-based filing and organization systems
for records, reports, documents, etc.

Transmit information or documents using a computer, mail, or facsimile machine.
Prepare letters, memos, and other documents using word processing, spreadsheet,
database, or presentation software. Enter and retrieve information contained
in computer databases using a keyboard, mouse, or trackball to update records,
files, reservations, and answer inquiries from guests. Operate standard office
equipment other than computers such as telephone, typewriter, fax, photocopier,
calculator, and electronic peripherals. Document and communicate all guest
requests/complaints to appropriate personnel.

Follow all company
policies and procedures, ensure uniform and personal appearance are clean
and professional, maintain confidentiality of proprietary information,
and protect company assets.

Develop and maintain positive working relationships with others, support team
to reach common goals, and listen and respond appropriately to the concerns
of other employees. Speak with others using clear and professional language,
and answer telephones using appropriate etiquette. Welcome and acknowledge all
guests according to company standards, anticipate and address guests’ service
needs, assist individuals with disabilities, and thank guests with genuine
appreciation. Move, lift, carry, push, pull, and place objects weighing less
than or equal to 10 pounds without assistance. Perform other reasonable job
duties as requested by Supervisors.