POSITION SUMMARY
Our jobs aren’t just about putting food on the table that our guests
will enjoy until they ask for their bill.
Instead, we want to build an experience that is memorable and unique – with food
and drinks on the side. Our Guest Service Experts take the initiative
and deliver a wide range of services to make sure that guests enjoy their meal.
Whether setting tables, communicating with the kitchen, interacting and serving
guests, or cleaning work areas and supplies, the Guest Service Expert makes
transactions feel like part of the experience.
No matter
what position you are in, there are a few things that are critical to success –
creating a safe workplace, following company policies and procedures, upholding
quality standards, and ensuring your uniform, personal appearance,
and communications are professional. Guest Service Experts will be on their feet
and moving around (stand, sit, or walk for an extended time; moving over
sloping, uneven, or slippery surfaces), managing the menu (read and visually
verify information), and taking a hands-on approach to work (move, lift, carry,
push, pull, and place objects weighing less than or equal to 25 pounds without
assistance and 50 pounds with assistance; reach overhead and below the knees,
including bending, twisting, pulling, and stooping). Doing all these things well
(and other reasonable job duties as requested) is critical for Guest Service
Experts – to get it right for our guests and our business each and every
time.
PREFERRED QUALIFICATIONS
Education: High school
diploma or G.E.D. equivalent.
Related Work Experience: Less than 1 year
related work experience.
Supervisory Experience: No supervisory
experience.
License or Certification: None
Marriott
Hotels strive to elevate the art of hospitality, innovating at every opportunity
while keeping the comfort of the oh-so-familiar all around the globe. As a host
with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality.
Always.” by delivering thoughtful, heartfelt, forward-thinking service
that upholds and builds upon this living legacy.
With the name that’s synonymous with hospitality the world over, we are proud
to welcome you to explore a career with Marriott Hotels. In joining Marriott
Hotels, you join a portfolio of brands with Marriott International. Be
where you can do your best work, begin your purpose, belong to
an amazing global team, and become the best version of you.