Description
As the Executive Meeting
Manager, you will:
- Always provide the highest levels of customer
service to internal partners and external clients. - Responsible
for proposing, prospecting, contracting, and detailing smaller corporate
groups. - Respond in a quick, timely, and professional manner to all
internal partners and external customers and deliver clear and concise
communiqué that is representative of Concord Hospitality via all avenues
of communication. - Demonstrate excellent time management, self-motivation
and proactive planning, and endeavor to be organizationally savvy with a keen
focus on detail. - Satisfactorily maintain existing assigned
accounts/segments and work diligently to develop new business
for hotel. - Effectively and efficiently monitor and manage all aspects
of the pre-event, event, and post-event details: Track, detail, and communicate
the particulars of each assigned event and group -- including but not limited
to -- room blocks, meeting space, special concessions, group history and other
reports, cut-off and other key dates, contract clauses, group resumes, event
orders and BEO’s, billing details, and other integral aspects of groups
and events. - Be willing and able to attend customer functions
as needed. - Work with internal and external partners to accurately
forecast group rooms and F & B revenues, as well as understand the conditions
and strategies that will maximize released space and rooms and impact hotel
revenues. - Gain knowledge of hotel’s food and beverage products, pricing,
and presentation, and learn about the hotel’s function space, audio visual,
and any other details related to event success. - Consistently attain
sales activity goals and individual revenue goals including -- but not limited
to -- proactive and reactive calls, tours and appointments required for
this position, as outlined by Concord, your RVPSM, and your
supervisor. - Learn and use digital sales systems and conceptual sales
processes (i.e. Delphi, CI/TY, PMS, sales call process, etc.) and understand
the hotel’s sales strategies (i.e. Marketing Plan, rates, budgeted goals, etc.).
Implement these tools and resources to accomplish individual and team goals
and efficiently complete job duties. - Prepared for and participate in all
necessary internal meetings, conference calls, reporting, planning, training,
and other communications required for this position. - Endeavor to work
in a unified and collaborative way -- one that fosters teamwork -- and embody
an entrepreneurial spirit that enables one to make the best possible decisions
for hotel and achieve the team’s overall goals. - Own your career
development and be an advocate for training and job opportunities that
will allow you to continue to hone and develop your talents, skills, creativity,
and personal and professional growth. - Carry out any reasonable requests
made by Management and seek to comply with company’s policies
and procedures.
Benefits of Working for Concord Hospitality
We
offer competitive wages. Full-time associates are eligible to participate in
a comprehensive benefit package, which includes medical/dental/vision plans,
life insurance, ST/LT disability options, 401K options, tuition assistance,
discounted room rates at Concord managed hotels, plus training & development
and career advancement opportunities.
Why Concord?
Concord
Hospitality invests in its associates by providing training and development
at all levels, from interns to executive leaders.
Our “Associate First” culture supports and inspires personal development both
within the workplace and beyond. Our associates are what our company is built
on, and we are proud to recognize them for their hard work, dedication,
and commitment to excellence. We value work life balance, diversity, and our
commitment to provide the best customer service and quality accommodations
in every market we exist. Concord is built on 5 cornerstones: Quality,
Integrity, Community, Profitability and FUN! Our associates say it best with our
national company cheer heard throughout North America ---
“We
Are Concord!” We support diversity and inclusion through our mission to be
a “Great Place to Work for All."
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant
to federal employment laws.
For further information, please review the
href="https://www.eeoc.gov/poster">Know Your Rights notice from
the Department of Labor.
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are outside of Marriott International, Inc. and its subsidiaries (“Marriott”).
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