Executive Meeting Manager

Description

We're hiring an Executive
Meeting Manager!

OUR STORY

At the Dorian, Autograph
Collection and Courtyard by Marriott Calgary Downtown our associates ensure
that every guest experience is a masterpiece, blending impeccable service
with whimsical intrigue. Our associates are focused on providing our guests
with the best stay possible, to help them pursue their passions through
travel.

Together we have two unique experiences, with one address, and one
team of hospitality professionals dedicated to being the best in everything
we do.

OUR ROLE

We are in search of a professional,
detail-oriented, service-focused Executive Meeting Manager,
responsible for developing and fostering group and catering business for
the hotel through proactive and reactive sales efforts. This position
is designed to provide the highest level of customer satisfaction to external
clients and internal partners with the goal of garnering both repeat
and referral business from our client base.

In addition to maintaining existing business, this position will be responsible
for finding new business and saturating existing accounts and/or segments.
This position serves as a liaison between the customer, the Sales team and
the Events Management team.

Key accountabilities
include:

Provide the highest levels of customer service
to internal partners and external clients at all times.

Respond in
a quick, timely, and professional manner to all internal partners and external
customers, delivering clear and concise communiqué that is representative
of Concord Hospitality via all avenues of communication.

Demonstrate
excellent time management, self-motivation and proactive planning, and endeavor
to be organizationally savvy with a keen focus on detail.

Satisfactorily
maintain existing assigned accounts/segments and work diligently to develop new
business for hotel.

Effectively and efficiently monitor and manage all
aspects of the pre-event, event, and post-event details: Track, detail,
and communicate the particulars of each assigned event and group -- including
but not limited to -- room blocks, meeting space, special concessions, group
history and other reports, cut-off and other key dates, contract clauses, group
resumes, event orders and BEO’s, billing details, and other integral aspects
of groups and events.

Gain knowledge of hotel’s food and beverage
products, pricing and presentation, and learn about the hotel’s function space,
audio visual, and any other details related to event success.

Work
with internal and external partners to accurately forecast group rooms and F & B
revenues, as well as understand the conditions and strategies that will maximize
released space and rooms and impact hotel revenues.

Learn and use digital
sales systems and conceptual sales processes (i.e. Delphi, CI/TY, PMS, sales
call process, etc.) and understand the hotel’s sales strategies (i.e. Marketing
Plan, rates, budgeted goals, etc.). Implement these tools and resources in order
to accomplish individual and team goals and efficiently complete job
duties.

Be willing and able to attend customer functions
as needed.

Endeavor to work in a unified and collaborative way -- one
that fosters teamwork and adopts an entrepreneurial spirit that enables one
to make the best possible decisions for hotel and achieve the team’s overall
goals.

Work to consistently meet the goals and performance metrics
required for this position, as outlined by hotel brand, Concord, your Regional
VPS, and your supervisor.

YOUR STORY

A seasoned
professional with a minimum of one year of experience in an events or sales
role, preferably in a hospitality, tourism or hotel environment.

A
Hospitality, Tourism or Events program graduate or degree holder.

Someone
with an outstanding work ethic, along with a track record of reliability,
punctuality and an approachable demeanor, with a strong commitment
to Safety.

Someone with excellent communication and customer service
skills.

Able to work well under pressure, multitask and enjoys
a fast-paced environment.

Someone with a positive attitude, eagerness
to learn and prefers to work as part of a team.

The flexibility to work
varying schedules as required by the needs of the business and timing of events,
which could include evenings, weekends, and holidays.

Physically able
to sit, stand and walk for extended periods of time and lift up to 25
lbs.

Benefits of Working for Concord
Hospitality

Concord associates earn competitive wages and
are eligible to enroll in our comprehensive benefits package.

We offer training and development as well as career advancement opportunities.
We thrive on reward and recognition and will provide you and your team ample
opportunities to shine within the company as well as within
the brand.

Working for Concord Hospitality

Concord
Hospitality invests in our associates by providing training and development
at all levels. Our “Associate First” culture supports and inspires personal
development both within the workplace and beyond. Concord’s associates are
what our company is built upon, and we strive to recognize them for their hard
work, dedication, and commitment to excellence. We value work-like harmony,
diversity, and our commitment to provide the best customer service and quality
accommodations possible, in every market we exist.

Our cornerstones:
Quality, Integrity, Community, Profitability and FUN!

If you are a proven
top performer, looking for a culture-rich and award-winning company, and you
are ready to represent an amazing brand in a great and thriving location…we
may be the perfect fit!

Apply today!

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positions listed on this page are outside of Marriott International, Inc.
and its subsidiaries (“Marriott”).

These businesses are separate companies and separate employers from Marriott.
They control their own employment policies and practices, including hiring. If
you accept a position with one of these businesses, you will not be employed
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