Extra Room Attendant (U)

POSITION SUMMARY

Respond promptly to requests from guests and other departments. Fill
cart with supplies and transport cart to assigned area. Enter guest rooms
following procedures for gaining access and ensuring vacancy before entering.
Replace guest amenities and supplies in rooms. Replace dirty linens and terry
with clean items.

Make beds and fold terry. Clean bathrooms. Remove trash, dirty linen, and room
service items. Check that all appliances are present in the room and in working
order. Straighten desk items, furniture, and appliances.

Dust, polish, and remove marks from walls and furnishings. Vacuum carpets
and performs floor care duties (e.g., in guest rooms and hallway).

Follow all company and safety and security policies and procedures; report
any maintenance problems, safety hazards, accidents, or injuries; complete
safety training and certifications; properly store flammable materials. Ensure
uniform and personal appearance are clean and professional; maintain
confidentiality of proprietary information. Welcome and acknowledge all guests
according to company standards; anticipate and address guests’ service needs;
assist individuals with disabilities; thank guests with genuine appreciation.
Speak with others using clear and professional language.

Support team to reach common goals. Ensure adherence to quality expectations
and standards. Move, lift, carry, and place objects weighing less than or equal
to 25 pounds without assistance and in excess of 25 pounds with assistance.
Ability to push and pull a loaded housekeeping cart and other work-related
equipment over sloping and uneven surfaces. Reach overhead and below the knees,
including bending, twisting, pulling, and stooping.

Stand, sit, kneel, or walk for an extended period across an entire work shift.
Grasp, turn, and manipulate objects of varying size and weight, requiring fine
motor skills and hand-eye coordination. Perform other reasonable job duties
as requested by Supervisors.

PREFERRED QUALIFICATION

Education: No high school diploma or G.E.D. equivalent.

Related Work
Experience: No related work experience.

Supervisory Experience:
No supervisory experience.

License or Certification: None

JW Marriott is part of Marriott International's luxury
portfolio and consists of more than 100 beautiful properties in gateway cities
and distinctive resort locations around the world.

JW believes our associates come first. Because if you’re happy, our guests
will be happy. JW Marriott associates are confident, innovative, genuine,
intuitive, and carry on the legacy of the brand’s namesake and company founder,
J.Willard Marriott. Our hotels offer a work experience unlike any other, where
you’ll be part of a community and enjoy true camaraderie with a diverse group
of co-workers. JW creates opportunities for training, development, recognition
and most importantly, a place where you can pursue your passions in a luxury
environment with a focus on holistic well-being.

Treating guests exceptionally starts with the way we take care of our
associates. That’s The JW Treatment™. In joining JW Marriott, you join
a portfolio of brands with Marriott International. Be where you can
do your best work,​ begin your purpose, belong to an amazing
global​ team, and become the best version of you.