Assistant Manager

Ibis
Budget Brisbane Airport is seeking a hands-on, energetic Assistant Manager
to join our fast-paced and ever-evolving hotel environment. Located in
the Brisbane Airport precinct in Hendra, our 93-room hotel is always on the move
and this role is right at the heart of it.

This is a highly
customer-focused position where you will lead from the front, ensuring every
guest has a seamless and memorable experience. You will thrive in a dynamic
setting, confidently multitasking while keeping operations running
smoothly.

Â

In this role,
you will:

• Oversee the smooth and efficient daily operation
  of the Front Desk
• Deliver exceptional customer service and handle guest
  needs and concerns with professionalism and care
• Supervise, support,
  and motivate team members to meet brand service standards
  and procedures
• Communicate effectively with the General Manager on all
  aspects of guest services and operations
• Manage shift handovers
  to ensure continuity and clarity across the team
• Manage Accounts
  Receivable, ensuring timely follow-up and accuracy
• Assist
  with rostering, balancing operational needs with labour
  efficiency
• Complete regular stocktakes and monitor inventory
  levels
• Provide support with end of month processes, reporting
  and administration