Discover Sofitel Sydney Darling
Harbour
Sofitel Sydney Darling Harbour invites guests and talent
into a world where French Art de Vivre meets Sydneyâs vibrant waterfront
culture. As Sofitelâs flagship hotel in the Pacific, the property features 590
elegant rooms and suites, four distinctive bars and restaurants, a breathtaking
award-winning infinity pool, a state-of-the-art fitness centre overlooking
the skyline, an exclusive top-floor Executive Lounge and our renowned luxury
spa.
At the heart of everything we do are exceptional people. We
are deeply committed to cultivating an inspiring, energising, and rewarding
environment, one where craftsmanship is celebrated, creativity is encouraged,
and luxury is delivered with intention and pride.
Inspiration,
Recognition & Reward
As a valued Sofitel Ambassador, you will
be immersed in a world of refined privileges and bespoke rewards. Enjoy
privileged access to an international portfolio of luxury accommodation,
exceptional dining, and curated lifestyle experiences. Daily touches
of indulgence; from preferred-rate artisan coffee to a thoughtfully designed
Ambassador dining menu, elevate the everyday.
Your growth is equally
important to us.
Through a distinguished learning platform blending expert knowledge
with tailored development, we support your evolution as a culinary leader within
a culture that celebrates excellence, individuality and ambition.
Bonjour!
At Sofitel, hospitality is an art, and every guest experience is
a story waiting to be told.
As a Front Desk All Rounder, you will be
a gracious host at the heart of the guest experience, delivering seamless,
personalised service with elegance, precision, and genuine warmth.
With a polished presence and a genuine âcan-doâ attitude, you anticipate
guest needs and uphold our Passion for Excellence, bringing Sofitel to life
through elegant service and meticulous presentation. Every interaction
is delivered with warmth and care, creating memorable moments that leave
a lasting impression.
As the welcoming face of the hotel, you curate
seamless arrival and departure experiences, greeting each guest with grace,
professionalism, and refined attention to detail. You take pride in setting
the tone for an exceptional stay from the very first hello to a fond
farewell.
With precision and discretion, you manage guest accounts
and cashiering functions, ensuring all transactions are accurate, balanced,
and thoughtfully resolved. Your confidence with the Opera Front Desk system
enables you to maintain detailed guest profiles while anticipating VIP arrivals,
special requests, and group movements with ease.
Clear, poised
communication underpins everything you do, from professional telephone
interactions to effective coordination with colleagues. Working closely with
the Front Desk Supervisor and Duty Manager, you help ensure smooth daily
operations and a consistently elevated guest experience.
You are driven by
a genuine passion for hospitality, paired with strong motivation and
an exceptional eye for detail.
With previous experience in a front office or guest-facing role, you bring
a refined understanding of guest expectations and take pride in delivering
thoughtful, elevated service that leaves a lasting impression.
Your
communication style is clear, confident, and effortlessly warm, allowing you
to build meaningful connections with both guests and colleagues. You present
yourself with impeccable professionalism, reflecting the elegance
and sophistication of the Sofitel brand in every interaction.
Flexible,
dependable, and committed, you thrive in a dynamic environment and are available
to work a rotating roster, including weekends and public holidays. With full
Australian working rights, you are ready to step into a role where your passion
for service and attention to detail contribute to creating memorable guest
experiences every day.
If you are passionate about hospitality and take
pride in delivering elevated service, we would love to hear
from you!
Our Commitment to Diversity &
Inclusion
We are an inclusive company, and our ambition is
to attract, recruit, and promote diverse talent. We offer reasonable adjustments
throughout the recruitment process, please let us know how we can support
you.