Sales Manager

Reports To:Â DirectorÂ
of Sales & Marketing (DOSM)Â

General Purpose:Â The Sales ManagerÂ
is responsible for group room markets for the Corporate, SMERF and Association
market segment. The Sales Manager sells to individual accounts and groupsÂ
in accordance with the objectives established in the marketing plan.
The Sales Manager will ensure that sales activities and group bookings
are focused to yield maximum revenue per available guest room. The Sales
Manager will also assist with marketing efforts as needed.Â

Specific
Responsibilities:Â

• Builds client base through outside sales
  calls, sales blitzes, cold calling, prospecting, direct mail, networkingÂ
  and referrals. Â

• Conducts site tours, representsÂ
  the hotel at trade shows and business events, focusing on all markets local
  and national.Â

• Identifies gap periods (30/60/90 daysÂ
  & beyond), recommends targeted sales & marketing plans to fill, andÂ
  communicates effectively to ensure proper execution of plan.Â
  

• Generates maximum revenue in the rooms and cateringÂ
  departments through achievement of specific revenue booking goals in support
  of the hotel’s established strategies.Â

• AnalyzesÂ
  the hotel's demand segments and sources of business for each to maximize
  revenues and profit.Â

• Knows the principleÂ
  competition for each segment and leverages hotel's relative strengths against
  each.Â

• Delivers the best service, quality and value
  to every customer, every time. Â

• PersonallyÂ
  demonstrates a commitment to customer service by soliciting and responding
  promptly to guest needs and in meeting expectations. Â
  

• Maintains effective involvement with key community
  organizations. Â

• Finalizes contracts for group
  bookings.Â

• Converses with guest and hotel department
  heads to plan function details, such as space requirements, time schedule,Â
  and food service.Â

• Executes cut-off dates on group
  bookings. Â

• Maximizes profit and optimize space
  through sales in accordance with established pricing models, exercising good
  judgment.Â

• Prepares monthly reports as requested
  by management, such as monthly pace reports, sales inquiry, sales site visits,
  sales action plan, etc.Â

• Attends weekly meetings:Â
  

• Revenue meeting with DOSM, Revenue Manager, Sales
  Team, VP and GM.Â

• BEO meeting with DOSM, F&B team,
  Rooms team and Sales and Catering teamÂ

• One on one
  meeting with DOSMÂ

• Other duties as assigned by yourÂ
  DOSM.Â